Specialist/Analyst, Real Time

The WFM RTA is responsible for monitoring key / critical queues in real time using CMS Supervisor (or equivalent queue management software). WFM RTAs liaise directly with Operations teams to ensure all agents are adhering to assigned schedules / shifts, and to ensure acceptable thresholds for: Transaction time, hold time, Wrap time and other Aux...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics...

DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just...

Greetings from **Softenger (Malaysia) Sdn. Bhd. !!** We are hiring for one of our Leading client for the role of **IT Analyst - Production Support** for **KL, Malaysia.** **Payroll Company : Softenger Malaysia** **Position : IT Analyst - Production Support** **Role : Long term contract (extendable based on performance)** **Work Location: Menara, Jalan...

Key Responsibilities - Responsible for managing and ensuring the service level agreements for various programs are met - Manage the call volume, daily attendance and program break schedules - Analyse data to outline reasons for under/over performance and recommend actions to improve performance - Assist with creation of metrics and targets to meet service...

DepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just...

**Job Title: Analyst - Local Malaysian with Japanese JLPTN1/N2** Are you a skilled analyst with Japanese proficiency (JLPTN1/N2) and expertise in content management? We are looking for an Analyst to join our team and lead content management specialists. As an Analyst, you will oversee content deployment, coordinate with stakeholders, and manage team...

**REAL ESTATE TELEMARKETER** Join our dynamic real estate team as a Telemarketer, where you'll be responsible for connecting with potential clients over the phone. This role involves promoting our real estate services, generating leads, and setting appointments. **Responsibilities**: Conduct outbound calls to potential clients to introduce our real estate...

Job Objectives Ensures the effective and efficient utilization of resources for meeting service level and response time objectives across all contact channels. Responsible for completing project-level activities and tasks and ensuring business requirements are identified and implemented. Key Responsibilities - Responsible for managing and ensuring the...

**Threat Monitoring Specialist **- Kuala Lumpur, Malaysia Emergent Risk International (ERI) is seeking to hire a full-time Threat Monitoring Specialist to be embedded on an annual contract with one of our multinational corporate clients in Kuala Lumpur, Malaysia. **About US**: ERI is a global risk and security intelligence advisory firm headquartered in...

Are you ready to dive into the world of data and turn numbers into actionable insights? We are on the lookout for a dynamic and motivated Data Analyst to join our innovative team. As a Data Analyst, you'll play a crucial role in collecting, analyzing, and interpreting data to drive informed decision-making across our organization. If you're passionate about...

-Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth...

We are in the Real Estate business and we are a fast expending company with 3 branches in Kepong, Mont Kiara, Seremban and HQ is in Bukit Bintang, KL City. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

Posted- 04-Sep-2023- Service line- Corporate Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Digital & Technology/Information Technology- Location(s)- Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia**Analyst - Business Support (Fresh Graduate)** **Job Summary**: - At CBRE, you are empowered to take your career path into...

**Position Title**: - Demand Specialist **Reports To**: - Assistant Manager, Demand Specialist **Position Summary**: - Effectively deliver and implement O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation...

**Position**: Credit Analyst (Mortgage) **Location**: Bangsar South, KL **Salary Range ** : RM 3,900 - RM 4,500 **Working Hours** : Monday - Friday (9.00am - 5.00pm) **Responsibilities**: - Identifying and acquiring new mortgage business to the Bank from primary and secondary market. - Meeting and exceeding the sales target set by the Bank. - Soliciting...

Cybersecurity Training Specialist Are you a seasoned cybersecurity professional with a flair for training and development? Our client, a global professional services firm is currently on the lookout for a enthusiastic individual to join our team as a Cybersecurity Training Specialist in Kuala Lumpur, Malaysia. As the demand for cybersecurity skills continue...

DepartmentBusiness Intelligence and Data Analytics- LevelEntry Level- LocationMalaysia - Kuala LumpurThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and...