Global IT Service Desk Analyst

Our Purpose Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities. The Nitty Gritty Role Overview and Objectives The Service Desk Analyst is responsible for ensuring all Incidents or Request are updated in a timely manner The core objectives and responsibilities of the...

We currently have an opportunity for an Associate Service Desk Analyst to join our Global ICT Team in GBS KL. This role requires you to work rotating shifts, 7am to 4pm, 9am to 6pm or 12.30pm to 9.30pm.  Work Location : 1 Powerhouse ( Bandar Utama)  Reporting to : ICT Service Desk Team Lead  Key responsibilities Provides resolutions...

Requisition ID 50353Position Type FT PermanentRecruiter #LI-CST1Posting Type LI   About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the...

**Service Desk Analyst** **Qualification** - At least Diploma in Computer Science/Information Technology or equivalent. - Required skill(s): Microsoft Window OS, Basic Networking, PC Wireless Connectivity, Lotus Notes, Window XP, and Remote Access troubleshooting knowledge. - Knowledge of Lotus Notes mail, MS Outlook - At Least 1 year of experience in a...

ABOUT US We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector. ABOUT CLIENT Our client is a Tier-1 System Integrator and global leader in providing IT...

**The Opportunity** An exciting Service Desk role has just become available at one of Australia's most respected global insurance. Our client is growing their team of Desk side Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

We are urgently looking for **Mandarin Speaking Service Desk Analyst** **Role**: IT service desk analyst **Role Type**: 12-month contract( Renewable) **Job Location**: Mid Valley, Kuala Lumpur, Malaysia **Job Summary**: Provide Level 1 IT support to End-User, covering across Applications, Laptops & Desktops, User Account Management and other areas...

Kuala Lumpur, Malaysia - Tech Hiring - 3065082 **Job Description**: **Service Desk Support L1** Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) - As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. -...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**: Service Desk Analyst (English + Mandarin) **Location**: Kuala Lumpur, Malaysia **Expectations from the Role** - Should possess good...

About TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. Please find the job description below. Job Title: Service Desk Analyst (English + Mandarin) Location: Kuala Lumpur, Malaysia Expectations from the Role  Should possess good communication...

About TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. Please find the job description below. Job Title: Service Desk Analyst (English + Japanese) Location: Kuala Lumpur, Malaysia Expectations from the Role  Should possess good communication...

Job Description Global Operations Senior AnalystIntroduction: We are looking for a motivated self-starter who is looking to make a large impact by collaborating well with others. The Global Operations Senior Analyst will be fully dedicated, and accountable operations support resource for our global Partner Ecosystem & Alliances team focused...

Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to meet customer service and Global Test Center Support...

**The Opportunity** An exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

Responsibilities - Provide 1st level hardware and software troubleshooting assistance over the phone or remotely - Log service tickets into the SITI’s Call Management System. If not resolved, escalate service ticket to appropriate support groups. Required skills & Experience - Excellent command of the English Language both written and verbal (Other...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...

**_Job description:_** Identify and diagnose issues and problems. Categorize and record reported queries and provide solutions. Ensure end-to-end service delivery for digital workplace devices and their enablement. Advise users on the appropriate course of action. Monitor issues from start to resolution. Escalate, if needed, unresolved problems to a higher...

**Key Responsibilities**: - Develop and manage retail marketing team to support the marketing plan and achieve business objectives. - Develop and implement integrated marketing plans to drive sales and brand awareness of our Global Brands across both online and offline retail channels. - Collaborate with the sales and operation team to create and execute...

**JOB DESCRIPTIONS**: - Regularly monitor, review, and analyze operational and performance based metrics to determine/recommend opportunities for improvement and/or training initiatives - Ensure Shift Leads (Day, Swing, and Mid shifts) are apprised of the service level performance (metrics), planned/unplanned outages, ongoing Engineering initiatives, and...

**Tech Service Desk Lead** **-** **(**230001S5**)**- Drive collaborative discussions within the team, challenge thought processes, and monitor staff performance and resource utilization by assessing and analysing opportunities to optimize the operational environment. - Review, assess, and provide feedback on support vendor performances via weekly meetings...