IT Help Desk

**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...

Overview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...

**Title : Front Desk cum Admin** Location : Lowyat KL Working Days : Follow retail hour - 6 days per week 10.30am - 8.00pm Nature of Business : Established IT & Home appliances company - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for products stocks /...

Job Responsibilities - Provide a friendly and professional point of contact for customers for any queries or concerns. - Liaise with wider team members to ensure the best resolution, consistent with the contract. - Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement...

**IMMEDIATE HIRE!** Hello Dental Clinic Jalan Ipoh, KL 475, Jln Sultan Azlan Shah, Taman Million, 51200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur **Job Position**:Front Desk Receptionist (Full Time Position) **Job Details**: Salary range: MYR 2000 - MYR 2800 (negotiable) + commission **Responsibilities**: - Greet clients and visitors with a...

Job Title: PE - Service desk - CantoneseJob Location: KL, MalaysiaJob Summary:Providing technical first level support for multiple projects.Receiving end user callsProvide first level resolutions for EUC and Business ApplicationsTicket creation/Categorization / PrioritizationTicket escalation to respective Support GroupIncident resolution and recovery for IT...

**Requirement**: - Working 8 hours per days - Willingness to work in rotational shifts (earlier is 6am and latest is 11pm, Monday to Sunday including public holiday) - 5 days per week with shift changes monthly between teams. - Technical knowledge/expertise to support technical related queries and trouble shooting. - Minimum 1+ years’ experience in a...

**Isentia** is Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world-class experts, our mission is to help businesses leap forward where only genuine insight can take them. At Isentia, we are passionate about bringing the...

**We are a fast growing company that aims to help you with all in job finding matching to your skills.**: - **Bachelor’s degree in Computer Science, Information Technology, or a related field.**: - **Proven experience in IT service management, including service desk and NOC operations, with at least X years in a management or supervisory role.**: -...

Location: Kuala-Lumpur, Malaysia Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems....

Donaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...

**Primary Duties**: - Troubleshooting advanced technical issues. - Collaborating with Level 1 agents and other IT teams to resolve issues. - Documenting solutions to new problems for future reference. - Training Level 1 agents on new problem solutions. - Interact directly with end users to understand and solve their problems. **Key Accountabilities**: -...

Assist in troubleshooting hardware and software issues for end-users. - Provide technical support for computer systems, networks, and peripherals. - Help with the installation, configuration, and maintenance of IT equipment and software. - Respond to help desk tickets and escalate issues as needed. - Assist in the implementation of IT security measures and...

Welcoming patients and visitors, answering the telephone and answering any inquiries. -Scheduling appointments and keep those appointments on time. -Assisting patients with completing necessary forms and documentation. -Keeping a clean and calm reception area. -Processing billing and payments, using medical software -Liaising with Insurance agent,...

Represents the hotel to the guest throughout all stages of the guest's stay. Determine the guest's reservation status and identifies how long the guest will stay. Help the guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking...

**Date**:5 Aug 2023 **Location**: Kuala Lumpur, 14, MY, 50088 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** To perform operation & maintenance task to: - Ensure maintenance service availability is according to Service Level Agreement - Ensure respond time according to Service Level Agreement - Aware and implement IMS...

**Additional Information** Malaysian Only **Job Number** 23210251 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback and see problems...

Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback and see problems...

Responsibilities: - Design, build, and maintain high performance, reusable, and reliable Java code - Helps maintain native mobile apps - Performs test runs and iterative development processes - Participates in the full software development cycle - Troubleshoots bugs and documents errors **Requirements**: - Minimum 2 years of extensive and hands-on Java...