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PE - Service desk - Cantonese
2 months ago
Job Title: PE - Service desk - Cantonese
Job Location: KL, Malaysia
Job Summary:
Providing technical first level support for multiple projects.
Receiving end user callsProvide first level resolutions for EUC and Business ApplicationsTicket creation/Categorization / PrioritizationTicket escalation to respective Support GroupIncident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 AppsTicket update and Closure.Language requirement – Cantonese & EnglishAbout Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
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Pe - Service Desk - Cantonese
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeJob Title:PE - Service desk - CantoneseJob Location:KL, MalaysiaJob Summary:Providing technical first level support for multiple projects. Receiving end user calls Provide first level resolutions for EUC and Business Applications Ticket creation/Categorization / Prioritization Ticket escalation to respective Support Group Incident resolution and recovery for...
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Pe - Service Desk - Cantonese
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeJob Title: PE - Service desk - CantoneseJob Location: KL, MalaysiaJob Summary:Providing technical first level support for multiple projects. Receiving end user calls Provide first level resolutions for EUC and Business Applications Ticket creation/Categorization / Prioritization Ticket escalation to respective Support Group Incident resolution and recovery...
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Service desk analyst
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Service desk analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pccw Full timeService Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possibleResponsibilities:Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...
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4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pccw Full timeService Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possibleResponsibilities:Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...
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Service Desk Operation Manager
2 weeks ago
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Kuala Lumpur, Kuala Lumpur, Malaysia gratitude india Full timeLanguage: Traditional Cantonese+ English (Local only)Customer Service RepresentativeRequirement: Degree/Diploma holderMUST have Airlines Customer Service experience with good English communication skillsSalary: From RM4,000.00 per monthEducation: Diploma/Advanced Diploma (required)Language: Cantonese (required) English (required)
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Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timeDo you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package.As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing by defining, supporting, and encouraging the use...