SO, Service Manager

3 weeks ago


Kuala Lumpur, Malaysia United Overseas Bank Full time

SO, Service Manager (Mass Market), CWM, CMB

Posting Date: 20-May-2023 Location:

Kuala Lumpur, Wilayah Persekutuan, MY

Company: United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.

Job Responsibilities

Managing a portfolio of ETB customers with revenue of RM 9k and below Work closely with Branch Managers/ Area Managers to build relationship Engage customers to obtain information required for ad-hoc investigations triggered from transaction review/ correspondent bank queries, etc Build relationship, identify and grow revenue and deposits via cross selling Responsible for conducting periodic reviews of KYC/AML/Sanction- related matters Service related matters like FD withdrawal/renewal/new placement pertaining to existing portfolio Assist Relationship Managers with AS/AP updates, screening request liaison with CFS for OGRs, etc Provide other administrative support to Relationship Managers

Job Requirements

Minimum 1 year of relevant working experience. Strong business acumen, proactive and a highly motivated self-starter. Positive attitude, excellent communication and interpersonal skills. Excellent team work/spirit. Good sales and customer relationship management. Excellent numeracy skills, time management and organizational skills.
  • Service Manager

    4 weeks ago


    Kuala Lumpur, Malaysia Samsung Electronics Full time

    Position Summary Samsung Electronics is among the world’s top leaders in the technology industry and is recognized as one of the top 10 global brands. At Samsung, you will get to shape the future of technology and have the opportunity to grow in a revolutionary environment. Role and Responsibilities - Establish & manage post-sales support infrastructure...


  • Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...


  • Kuala Lumpur, Malaysia International SOS Full time

    **Company Description**: The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a...

  • So, Copc

    4 weeks ago


    Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

  • My Services Analyst

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BP Business Service Centre Asia Sdn Bhd Full time

    Job Description: The MyServices Analyst is part of the MyServices Team that provides business process support to colleagues in the global BP business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams, and the Balance Sheet...

  • So, Collector

    4 weeks ago


    Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...


  • Kuala Lumpur, Malaysia Hewlett Packard Full time

    We are looking for a Channel Business Development Manager to join our team to drive a transformational change in the reseller channel. Our aim is to develop partners so that they can provide a consolidated workplace experience for their customers. Scope of the role is HP’s Personal Computing and Office Printing Services and Solutions portfolio across...

  • Customer Service

    1 month ago


    Kuala Lumpur, Malaysia Matchlink SDN BHD Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...


  • Kuala Lumpur, Malaysia GrowthFn sdn bhd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • Kuala Lumpur, Malaysia Avensys consulting Full time

    **JOB DESCRIPTION** **Responsibility**: - Build service relationships with clients and handle key strategic accounts. - Act as a single point of contact (SPOC) on operations matters. - Oversee day-to-day fault management for critical or escalated incidents, including 24x7 on escalation call. - Take ownership in handling and managing fault outages. -...


  • Kuala Lumpur, Malaysia GrowthFn sdn bhd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • Kuala Lumpur, Malaysia GrowthFn sdn bhd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Manager - Legal

    4 weeks ago


    Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    To draft, review, advise and lead on negotiations of legal agreements/documents and transactions concerning the organization and its subsidiaries (“Group”)’s wide range of businesses, commercial products and services, including non-financial agreements and in-house support services contracts. - To handle the legal documentations and involvement of the...


  • Kuala Lumpur, Malaysia DZ ANGKASA PROPERTY CONSULTANTS SDN BHD Full time

    As Senior Executive, you will be in charge of a portfolio of property management projects under the company where you will guide, monitor, appraise and audit the work and performance of each Property Management Office (PMO). Your duties as the Senior Executive will include but not limited to the following duties, inter alia: (1) To ensure the timely...

  • My Services Analyst

    4 weeks ago


    Kuala Lumpur, Malaysia BP Business Service Centre Asia Sdn Bhd Full time

    Job Description: The MyServices Analyst is part of the MyServices Team that provides business process support to colleagues in the global BP business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams, and the Balance Sheet...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** **Objectives of the Position** - The...


  • Kuala Lumpur, Malaysia GrowthFn sdn bhd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • So-mgr, Review

    4 weeks ago


    Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Summary** Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a...


  • Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...