SO, Cards Sales Retention Unit, PFS

3 weeks ago


Kuala Lumpur, Malaysia United Overseas Bank Full time

SO, Cards Sales Retention Unit, PFS

Posting Date: 07-May-2023 Location:

Kuala Lumpur, Wilayah Persekutuan, MY, 50738

Company: United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Credit and Risk Management function is comprised of three teams: Risk Management, Credit and Special Asset Management. We manage the risks arising from the Group’s business activities within the risk appetite established by the Board. This involves identifying and evaluating the risks, developing effective risk governance and strategies as well as providing independent assessment of the overall risk profile.

Job Responsibilities

Conduct card salvaging and activation process in timely and accurate manner. Cross selling product within Card & Payment Products Management to increase revenue based on the leads given. Ensure quality services and turnaround times are not compromised. Ensure daily target is met and proper procedures are complied. Maintain control and good quality of standard and service. Comply with bank's policy, process and compliance guidelines. Perform any other duties assigned from time to time. Maintain bank's good image. Card Activation Process.

Job Requirements

Bachelor degree in any field. Minimum 2 years of working experience in Card Sales. Fluent in English, Mandarin & Malay. Mature, pleasant, independent, self-motivated and highly sales and service-oriented. Fresh graduates are encouraged to apply.
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