Customer Support Engineer
3 weeks ago
Description
Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer facility. Resolve installation and upgrading problems. Coordinate equipment schedule to minimize system downtime. Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application. Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems.Minimum Qualifications
Bachelor’s Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering Minimum 4 years of related work experience in PCB/ICS field process. Good interpersonal and communication skills in understanding customer needs. Shows initiative and can work independently. Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)-
Customer Support @penang
6 days ago
George Town, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time**About Our Client** The company operates in the Optical Goods Stores industry, they produce and sell optical goods like ophthalmic frames, lenses, and sunglass lenses. **Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always...
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Career Opportunity: Customer Support
4 weeks ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Mandarin - Location: George Town, Penang **Compensation**: RM 2,800 - RM 3,300 **Work Shift**:Rotational **Educational...
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Customer Support Representative
4 weeks ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...
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Technical Customer Support 1
2 weeks ago
George Town, Penang, Malaysia PERSOLKELLY Malaysia Full timeLocation : Bayan Lepas, PenangJob Summary:Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of multiple...
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Customer Support Assistant
4 weeks ago
George Town, Malaysia Merchantrade Asia Sdn Bhd Full timeAttending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...
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Customer Support
4 weeks ago
George Town, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time**Requirements**: - Fresh Graduates are WELCOME, any related experience will be a plus point. - Willing to accept rotational shift schedules. **Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and...
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Customer Operation Support
4 weeks ago
George Town, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full timeUtility GLC Company Start date: March 2024. **Salary**: RM 2300 (Renewable 1 year contract) Work in shift pattern from Monday - Sunday. Working hours: 7am - 7pm (9 hours per shift) We are a single point of contact to respond to customer enquiries and feedback on billing and account related matters based in Jalan Anson. Employee Benefits: Paid KWSP /...
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Technical Sales Engineering Intern
3 weeks ago
George Town, Penang, Malaysia Texas Instruments Full timeDescriptionWe can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.Are you an early technology adopter and want a glimpse of the latest products before anyone else? A Technical Sales Engineer internship may be a fit for you. Combine your technical skills with selling and marketing skills to help our customers...
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Senior Software Engineer
2 weeks ago
George Town, Penang, Malaysia PERSOLKELLY Malaysia Full timeResponsibilities: Design, Develop & Implement different software solutions for different clients (Ranging from Webbased projects to Mobile applications). Report to technical and project managers. To lead software engineers to complete the projects required Develop applications & support clients.Requirements: A Degree or Diploma qualification in Computer...
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It support specialist
2 days ago
George Town, Malaysia Neuvoo Full timeWe are seeking talented individuals to join our Front-Line Support Team as Support Specialists. You will be an integral part of our newly formed dynamically growing global team, providing first-level support for IT business applications group. You will play a key role in ensuring our clients receive prompt and effective assistance with their technical...
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Customer Service Specialist
4 weeks ago
George Town, Malaysia Career International Fos Sdn. Bhd Full time_Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. _ - **Job Scope **_ - Compose thoughtful, personalized responses for a variety of customer...
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Customer Success Specialist
4 weeks ago
George Town, Malaysia Two95 International Inc. Full time**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...
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Customer Success Specialist
4 weeks ago
George Town, Malaysia Two95 International Inc. Full timeServe as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...
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Customer Success Specialist
4 weeks ago
George Town, Malaysia Gratitude Inc. Full time**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...
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The Customer Success Specialist
4 weeks ago
George Town, Malaysia Two95 International Inc. Full time**Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Responsibilities**: Assist customers...
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Customer Banking Service Support
18 hours ago
George Town, Malaysia Teleperformance Malaysia Full time**Job Details** - Location: Penang Island - Shift : 5 working days **Responsibilities** - Acquire product knowledge and service skill through staff briefing and coaching from Team Manager - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Adhere to the policies set by the...
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Customer Service
7 days ago
George Town, Malaysia Growthfn Sdn Bhd Full timeTake call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Deliver customers support & services effectively through active communications. - Meet and exceed all key performance indicators set by the company and the client. - Maintain positive, empathetic, and...
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Customer Success Specialist
4 weeks ago
George Town, Malaysia Informa Tech Full time**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...
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Customer Success Specialist
4 weeks ago
George Town, Malaysia amIT Global Solutions Sdn Bhd Full timeRole - Customer Success Specialist (Voice or chat depend on project) Client: Teleperformamce Client, will diclose the mane and details in interview round Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Japanese / Mandarin / Cantonese (any) Allowance - Language Allowance - Bond of 6 months applies. should the employee leave...
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Customer Service Admin
3 weeks ago
George Town, Malaysia Smartrend Recruitment & Consultancy Full timeLocation: 123-1-19 Wisma KGN, Pengkalan Weld, 10300 Georgretown, Pulau Pinang Essential Duties and Responsibilities: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers -...