Meeting Services Support Specialist

3 weeks ago

The Strand Kota Damansara, Malaysia Merck Full time

Job Description

Based in Malaysia, named one of the Best Companies to Work for in 2019 by HR Asia

Join the premier biopharmaceutical company that has been in the business for more than 25 years and in AP for over 60 years .

Our company’s Business Service Centers (BSCs) are located across three regions (Americas, Europe, and Asia) and are responsible for the timely and efficient delivery of standardized, global financial processes. The BSCs will be responsible for the execution and delivery of a broad range of financial services and processes across our company’s business divisions and markets.

The Meeting Services Support Specialist is responsible for supporting the global meeting and congress process including meeting compliance review, payments, and reconciliations. The Meeting Services Support Specialist performs controls that are in line with all company’s policies and guidelines related to meetings and congresses.

Primary Responsibilities

Support operational execution for global meeting and congress financial process from agreements preparation & compliance review to payment to reconciliation, in given scope of countries.

Support the global meeting and congress financial process from payment to reconciliation.

Prepare agreements for Healthcare Professionals and Organizations prior to the event based on available templates.

Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.

Work closely with Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, local business, finance partners and other stakeholders in support of the global meeting and congress financial process

Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.

Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress related SOPs and relevant policies.

Champion new procedures and re-engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.

Handle inquiries as needed & resolve operational issues on timely and satisfactory manner.

Demonstrate professionalism, meticulousness and attention to detail in dealing with colleagues, internal clients and suppliers.

Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.

Education Minimum Requirement:

Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Required Experience and Skills:

Minimum 3 years of work experience in basic accounting, accounts payable, finance, business administration

Language Requirement: Effective communication (internal & externally) skills both written and spoken in English AND Japanese .

Other language e.g., Mandarin will be added advantages.

Advanced MS Office (Excel, Power Apps, Power BI, PowerPoint, SharePoint)

Advantages with skills e.g., Lean Six Sigma, Marco, Power BI, Automation UI path.

Understanding of financial risk, internal controls, SOX regulations, as well as operational and financial business processes.

Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.

Meticulous & process improvement orientation

Ability to work both independently and collaboratively within a geographically disbursed environment.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

  • Customer Service Specialist

    4 weeks ago

    Kota Damansara, Malaysia LTS Search Full time

    **Exam Accommodation Specialist** WFH (RM 1,450 BONUS AFTER 6 MONTHS!!!) - Answer calls within management standards, consistently deliver quality call handling and meet established metric goals **Salary**: RM3,300.00 per month Schedule: - Monday to Friday - Rotational shift **Language**: - English (preferred)

  • Kindergarten Education Specialist

    4 weeks ago

    Kota Damansara, Malaysia Palmgold Corporate Services Sdn Bhd Full time

    **Job Descriptions**: **Education Specialist is responsible for the overall higher level kindergarten operations, ensuring the teacher are fulfilled with the skillset to carry out their tasks, and providing ongoing support for syllabus creation and improvement.** - Responsible for syllabus creation and improvement - Development and execution of training...

  • Customer Service Specialist

    4 weeks ago

    Kota Damansara, Malaysia LTS Search Full time

    **JOB DESCRIPTION** **Job Title : Testing Accommodations Advocate** **Reports To : Testing Accommodations Supervisor** **Location : KL, Malaysia** **SUMMARY**: We are looking for customer-oriented, self-driven, energetic individuals who are hungry for an excellent opportunity to get their foot in the door of a fast-growing, global organization! As a...

  • Customer and Sales Support Administrator

    1 week ago

    Kota Damansara, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer and Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya** **About the job** **The duties** Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and...

  • Customer and Sales Support Administrator

    4 weeks ago

    Kota Damansara, Malaysia Chrisjac Recruitment Services Full time

    **Position: Customer and Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya** **Introduction** **About the job** **The duties** Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support...

  • Sales Administration

    7 days ago

    Kota Damansara, Malaysia Chrisjac Recruitment Services Full time

    **Position: Sales Administration & Customer Support Officer.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in...

  • Operations Assistants with Path to Sales Specialist

    7 days ago

    Kota Damansara, Malaysia Brightstars - Life Skills for Exceptional Kids Full time

    **Role Overview**: As an Operations Assistant, you will play a pivotal role in supporting our day-to-day operations, gaining comprehensive insight into our diverse range of products and services. This position is designed for individuals looking to build a career in sales, starting from a foundational understanding of our company's operational aspects to...

  • Product Specialist

    4 weeks ago

    Kota Damansara, Malaysia Lee's Frozen Food Sdn Bhd Full time

    **Responsibilities**: **Inventory Management** - Take charge of inventory forecasts for basic SKUs and promotional SKUs. - Manage aging, potential risk and salvageable inventories - Monitor sales and stock forecasts to ensure the optimum stock level is maintained. - Responsible for monitoring leftover promo stocks and initiating a clearance plan. - Liaise...

  • Talent Acquisition Specialist

    7 days ago

    Kota Damansara, Malaysia Talent Houz Consulting & Services Full time

    Job title: Talent Acquisition Specialist Industry: Freight Forwarding industry Location: Klang, Selangor **About the Job** **Responsibilities**: - Create job description, understand selection criteria, and design interview questions that reflect each position’s requirements - Responsible for the end-to-end process of recruitment process including...

  • Customer Service

    4 weeks ago

    Kota Damansara, Malaysia JOBBUILDER Full time

    1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5 Monitor and analyse monthly delivery cost. 6 Responsible for...

  • Assistant Supervisor

    4 weeks ago

    Kota Damansara, Malaysia JOBBUILDER Full time

    **JOB SPECIFICATION, SCOPE AND RESPONSIBILITIES** 1 Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5...

  • Client Service Specialist

    4 weeks ago

    Kota Damansara, Malaysia Kingfisher HR Solution Group Full time

    Address client inquiries promptly and effectively. - Guide clients through a comprehensive investment journey to meet their Key Performance Indicators (KPIs). - Prioritize swift resolution of customer issues. - Facilitate a smooth onboarding process for clients. - Foster a positive customer experience. - Promote and communicate new features and ongoing...

  • Customer Service

    4 days ago

    Kota Damansara, Malaysia Al-Futtaim Full time

    **Job Scope**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score Tracking - To ensure customer aware of the subscription renewal period timeline - Follow up with customer subscription renewal status - Support customer enquire or concerns directly to ensure...

  • Technical Support

    4 weeks ago

    Ara Damansara, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

  • Customer Service

    4 weeks ago

    Kota Damansara, Malaysia E-Transact Sdn Bhd Full time

    Women Fluent in English Basic Excel and Reporting Checking and monitor boarding ticket in system Experience working on Pc Critical thinking and problem solving Training will be provided Pay: RM1,500.00 - RM2,000.00 per month **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year (required) **Language**: -...

  • Normal Working Hours !customer Service Executive

    3 weeks ago

    Kota Damansara, Malaysia Upstream BPO Sdn Bhd Full time

    Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

  • Normal Working Hours !customer Service Executive

    4 weeks ago

    Kota Damansara, Malaysia Upstream BPO Sdn Bhd Full time

    Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

  • Normal Working Hours !customer Service Executive

    4 weeks ago

    Kota Damansara, Malaysia Upstream BPO Sdn Bhd Full time

    Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

  • Specialist Marketing Coordinator

    4 weeks ago

    Kota Kemuning, Malaysia Aerodyn Services Sdn Bhd Full time

    **JOB RESPONSIBILITIES**: - Establishing new and maintaining existing relationships with customers. - Managing and interpreting customer needs and requirements. - Prepare costing, quotation and negotiating tender and contract terms. - Negotiating and closing sales by agreeing terms and conditions. - Offering after-sales support services. - Market and...

  • Learning Shared Services Specialist

    4 weeks ago

    Kota Damansara, Malaysia AstraZeneca Full time

    AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. We are trusted partners who are connected and integrated across the global...