Customer Service Officer

**Responsibilities**: **Responsibilities** - Customer service and relations is the primary contact for shoppers as soon as they step into the mall - Handles all customers enquiries/complaints and passing them on to the appropriate department. - Knowledgeable of mall’s services, facilities, stores / locations, promotional activities. - Taking information...

Great that you're thinking about a career with BSI! Purpose of the role: The Customer Service Officer's primary role is to deliver the best customer support and act as the company's brand ambassador to all its new and existing customers by providing them with accurate and timely responses to all their inquiries. Key Responsibilities: - Maintaining a...

**Job Overview** We’re a vibrant beauty, wellness and healthcare company on a high growth trajectory. We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Officer. In this role, you will be at the forefront of providing excellent customer experience to the customers. You will be responsible of managing customer...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese languageDiploma Minimum 1-year call centre experience Ready and available to work in KL Sentral Available to join...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Native Korean - **Requirements** Diploma Minimum 1-year call centre experience Ready and available to work in KL...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Fluent both Cantonese and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS experience Ready and...

Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback and see problems...

**Responsibilities**: - Assist the walk-in customers, assist/ usher them to appropriate counters/ performing transaction. - Perform administrative task and document processing. - Attend to product enquiries and customer service issues. - Telephone dunning (X, 30 & 60 days bucket) accounts. - Retrieve voice message and perform call back to customer via...

Responsibilities: Providing excellent customer service to walk-in and call-in customers. Attending to member and customer’s enquiries, feedback and requests. Using in-store interactive tools and product promotions to drive sales. Ensuring that visual merchandising standards are always adhered to. Handling sales and membership transactions over the counter....

Responsibilities: Providing excellent customer service to walk-in and call-in customers. Attending to member and customer's enquiries, feedback and requests. Using in-store interactive tools and product promotions to drive sales. Ensuring that visual merchandising standards are always adhered to. Handling sales and membership transactions over the counter....

The organization is a health and security service firm. The organization focuses on helping organizations and their people reduce exposure to, and mitigate, health, wellbeing, and security risks. Their services include providing a feed of information on world events, assistance services, health consultancy and Programmes, education, advice and medical...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

We are eager to add a versatile Customer Relations Officer to join our diverse team at Prince Court Medical Centre Sdn Bhd (Official) in Kuala Lumpur.Growing your career as a Full Time Customer Relations Officer is an awesome opportunity to develop excellent skills.If you are strong in critical thinking, analysis and have the right passion for the job, then...

PROJECT: TAKAFUL MALAYSIA (INSURANCE PROJECT) JOB SUMMARY - In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be...

**Responsibilities**: - Providing excellent customer service to walk-in and call-in customers - Attending to member and customer’s enquiries, feedback and requests - Using in-store interactive tools and product promotions to drive sales - Ensuring that visual merchandising standards are always adhered to - Handling sales and membership transactions over...