Customer Service Officer

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...

Contract Officer, Customer Service & Talent Development, Channels & Digitalisation Posting Date: 27-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

To handle inbound, outbound, escalation calls and e-mail correspondence from customers, providing customers with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system.Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall...

To handle inbound, outbound, escalation calls and e-mail correspondence from customers, providing customers with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system.Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall...

Job Title**:Customer Care / Service Officer** Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar South Are you a compassionate, empathetic, and customer-centric individual looking to make a difference in the world of customer service? Join our team as a Customer Care Service Officer at TechAI Partners Sdn Bhd [RWC Sdn Bhd]. We are looking...

**Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Job Summary: We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Officer specializing in Business Partners Services. This role requires fluency in Cantonese and excellent communication skills in both Cantonese and English. As a Customer Service Officer, you will be responsible for providing...

**Job Overview** We’re a vibrant beauty, wellness and healthcare company on a high growth trajectory. We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Officer. **Responsibilities** Customer Journey - To handle new customers’ registration - Welcoming customer, serving tea, and ensuring PIC is there to...

Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback and see problems...

Job Description Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution. Capture customer feedback and systematically escalate them to the respective...

SO - MGR, Customer Service Officer, Inbound Servicing Posting Date: 14-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...

Job Descriptions: - Responsible to handle incoming calls from customers and assist them with their inquiries on products and services. - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Maintain the accuracy of all data and verify the same for all customer services. - Build sustainable...

**JOB VACANCY CUSTOMER CARE OFFICER** **COMPANY NAME** : HAP SENG **LOCATION** **:14th Floor, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur.** **POSITION** **:CUSTOMER CARE OFFICER** **QUALIFICATION**: - Experience 3-5 working experience in customer service - Age 35-40 years old **Job Type**: Contract Contract length: 12 months **Salary**:...

Job Summary: We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Officer specializing in Business Partners Services. This position requires fluency in native Japanese and excellent communication skills in both Japanese and English. As a Customer Service Officer, you will be responsible for providing...

Job Description Provide 24/7 service of inbound calls for roadside and accident assistance and other service requests such as on-the-go windscreen replacement and car replacement assistance service to customers. Probe to identify the need of the customer based on vehicle situation. Provide policy coverage details. Manage response by coordinating service...

**Responsibilities**: - Providing excellent customer service to walk-in and call-in customers - Attending to member and customer’s enquiries, feedback and requests - Using in-store interactive tools and product promotions to drive sales - Ensuring that visual merchandising standards are always adhered to - Handling sales and membership transactions over...

Job Description Providing excellent customer service to walk-in and call-in customers Attending to member and customer’s enquiries, feedback and requests Using in-store interactive tools and product promotions to drive sales Ensuring that visual merchandising standards are always adhered to Handling sales and membership transactions over the...