Cantonese Speaking Customer Service Officer

Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base - Identify and relate with various customer needs and scenarios - Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner - Transfer customers to appropriate departments when...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service english Customer Service Agent Mandarin or Cantonese Voice Support - Qualification: Completed with SPM, UEC, ICGSE...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Fluent both Cantonese and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS experience Ready and...

**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:NON-BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: customer support- Malaysian that can speak in Mandarin and Cantonese basic English, as staff will support TW market. - Must be able to type in...

Language: Traditional Cantonese+ English (Local only) Fresh/Experience Diploma +Degree RM 3,800 **Salary**: RM3,500.00 - RM3,800.00 per month Application Question(s): - Are you Fluent in Cantonese, and English Language proficiency (reading, writing, speaking and aural comprehension) **Education**: - Diploma/Advanced Diploma...

**Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...

**Job Scope**: - Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc. - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA **Requirements**: - Good English, Mandarin & Cantonese...

Vacancy: Customer Service - Cantonese Speaker (Day Shift) - Location: Kuala Lumpur, Malaysia **Salary**: RM4000 + KPI Bonus. Head Counts: 8 Start Date: 5th February 2024. Working Hour: Mon - Sun 9am - 6pm, (5 days a week) Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support &...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences. - Develop a deep understanding of the company's products or services. - Quickly learn new information or processes related to products, services, or customer care procedures. - Ensure compliance with company policies and procedures,...

**Responsibilities**: - Respond promptly to customer inquiries in Bahasa, Cantonese, and English. - Handle and resolve customer complaints in a professional manner. - Ensure customer satisfaction through effective communication and problem-solving skills. - Collaborate with team members to achieve customer service targets. - Maintain accurate records of...

**Role**:Customer Care Officer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin english - Mandarin/Cantonese + English (Local Malaysian) (Healthcare) At least 6 months of customer Service Exp KL...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English - SPM, Diploma or Degree holder with...

**Role**:Chat Support Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: chat - Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is...

Our cozy office, situated at Megan Avenue II, boasts a prime location that offers convenient accessibility via both the LRT KLCC and MRT Ampang Park. We practice work-life balance, ensuring that our employees have the flexibility to maintain a healthy equilibrium between their professional and personal lives. Moreover, our colleagues in the office embody a...

Forex Forest is a renowned FinTech and EdTech brand established in 2017. - The role Customer Service Executive will work on shift basis(including Sun and Sat, 9am - 6pm or 2pm - 11pm). **The Role** - Assist in maintaining high-quality customer service functions from the ground up. - Handle customer requests, resolve issues, and provide appropriate solutions...

**Position**:Customer Service (Mandarin / Cantonese Speaker)**: - **Working Location**:KL Sentral, Malaysia - **Working Hours**: Mon-Sun 9 am-6 pm, rotational week offs and OT when needed - **Working Days **:Monday to Sunday (5 days in week with rotational Week off!!) - **Salary **:Basic : RM 4000 basic, KPI bonus - **Qualification **:SPM, Diploma or Degree...

**Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer Engagement Customer Care- Customer Service orientation. - Customer Results/Solutions focussed. - Customer...

**Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

Job description: - To handle all customer inquiries based on Standard Procedure and Guideline defined by the Company and Client. - Must be ready for shift operation if it's required. Requirement: - SPM and above - Good command of English and Cantonese/ Mandarin in both verbal and written communication. - Must be able to read and write in traditional...

**Location**: Webhelp Office (Sunway Visio) **Job Highlight**: - Competitive salary package - Multinational working environment - Work location near to MRT and mall **Role & Responsibilities** - Handle inquiries via all supported media channels both inbound and outbound services and required to represent the organization appropriately to all guests and...