Customer Service Officer

3 weeks ago


Bangsar Kuala Lumpur Kuala Lumpur Malaysia Cretev Sdn Bhd Full time

To handle inbound, outbound, escalation calls and e-mail correspondence from customers, providing customers with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system.

Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty.


Minimum SPM (pass) / Certificate / Diploma / Degree holders.
Fresh graduates are encouraged to apply.
Willing to learn and work on shift.
No experience required. Training will be provided.
Basic keyboard and computer skills.
Sound knowledge of computer networking would be an added advantage.
Fluent in spoken English & Bahasa MalaysiaFamiliar with Microsoft Office.

Why you should join us:An opportunity to work in GLC environmentGood way to start your career by working with vibrant and positive environment.

Salary PackageAttractive remuneration package (Good basic salary, allowances, performance allowances, etc)

Overtime pay for extra hours of workContribution to EPF/SOCSO/EISAnnual LeavePanel ClinicHealth insuranceContract length: 12 months (renewable)

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