Admin

1 week ago


Sungai Buloh, Selangor, Malaysia Proton 3S Autohome Motor Sdn Bhd Full time

Proton Autohome Motor Sdn Bhd
Hi,

We are currently looking for Admin at Proton 3s Sungai Buloh.

  • Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.
  • Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.
  • Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement activities.
  • Handle customer's concern (Voice of Customer), analyze root cause and propose improvement activities.
  • Ensure all customers' voice is promptly reported to the Management.
  • Ensure customer database is updated in timely manner and protected at all times through constant monitoring.
  • Continuously strive to develop and maintain good rapport with customer towards achieving high customer satisfaction.
  • Conduct invitation, record customer's appointment & Perform any other duties as may be appoint by the Company from time to time.

Requirement:

  • Minimum SPM/Certification/Fresh Graduate/Diploma in any field of study.
  • Cheerful
  • Good communication and interpersonal skills
  • Language required: Bahasa Malaysia & English

Salary:
RM1, RM2,000.00 per month

Benefits:

  • Health insurance

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Sungai Buloh: Reliably commute or planning to relocate before starting work (preferred)
Expected Start Date: 08/15/2023
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