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Client Servicing Executive

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia One Search Pro Marketing Sdn Bhd Full time

Key Responsibilities and Accountabilities:

  • Manage client accounts by maintaining close productive relationships with existing clients to ensure continuing contracts.
  • Manage relationships with all relevant stakeholders.
  • Foster strong and longterm client relationships.
  • Coordinating with internal teams to meet project milestones, to execute and fulfill clients job requests and requirements.
  • Responsible for taking enquiry details from clients accurately and maintaining accurate information.
  • Develop and maintain understanding of company products and services.
  • Developing budgets and timelines for clients.
  • Implement digital strategies by taking into consideration the specific requirements of the clients
  • Oversee Social Media, working together with an internal team to produce contents, proofreading content before posting, plan and approve all social media related material.
  • Prepare Contact Reports and WorkinProgress sheets for all meetings.
  • Manage and prepare creative briefs.

Core Behavioral Competencies:

  • Good command of
    English & Mandarin in both written and verbal.
  • Should be highly selfmotivated and selfdriven, energetic, aggressive, innovative and have a positive and great working attitude.
  • Exerts attention to detail, as clients may have the same problems; reports the problems as necessary.
  • Manages conflict effectively through persuasion and negotiations.
  • Adapts to changing circumstances, embraces change, is open to new ideas and deals effectively with ambiguity.
  • Works productively in a stressful environment, controls emotions in difficult situations and handles criticism effectively.
  • Highly committed and resultsoriented person and able to work under pressure.
  • Be sensitive to the current market trends by observing regularly and performing competitor analysis in a bid to stay ahead.
  • Answer client queries promptly and efficiently.
  • Keep abreast with new trends in digital technology.
-
Fresh graduates are encouraged to apply.

Other benefits:

  • Chance to explore different knowledge of digital marketing from a professional & experienced team.
  • Great career opportunity, as you can build your digital marketing career as you work.
-
Quarterly KPI bonus:

  • EPF & Socso + all range of basic allowance & claims
  • Fun & dynamic working environment
  • Friendly colleague
  • Work life balance (
    Current Friday WFH)

Job Types:
Full-time, Permanent

Salary:
RM2, RM3,200.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Language:

  • Mandarin (required)