Director of Client Service and Business Development
1 week ago
We are seeking a highly experienced and skilled Director of Client Service and Business Development to join our team at Businesslist. This is a unique opportunity to lead our client service initiatives and drive business growth in the cryptocurrency exchange industry.
Key Responsibilities- Team Leadership: Oversee and manage a team of 200 agencies in client services, ensuring exceptional service delivery and optimizing team performance.
- Innovation and Strategy: Embrace creativity and forward-thinking to drive innovation in the sector. Lead efforts to develop pioneering solutions and advance beyond conventional finance and technology practices.
- Client Relationships: Cultivate and sustain strong relationships with key clients, proactively addressing their needs and concerns to boost satisfaction and loyalty.
- Issue Resolution: Address complex client issues and escalations with a proactive, solution-focused mindset, ensuring prompt and effective resolutions.
- Business Development: Drive business growth through strategic partnerships, market analysis, and industry trends.
- Education: Master's or Bachelor's degree in Business or a related field.
- Experience: 12-15 years of progressive experience in customer service, preferably in the BPO (Business Process Outsourcing) sector.
- Language Skills: Fluency in both English and Mandarin is required.
- Availability: Immediate availability is strongly preferred.
The successful candidate will be instrumental in spearheading client service initiatives for one of the leading cryptocurrency exchange companies. As a key member of our team, you will have the opportunity to drive business growth, develop innovative solutions, and build strong relationships with clients.
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Centre Director
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Client Service Director
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Centre Director
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Business Development Director
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Director of Client Service and Operations
22 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full timeAbout Our ClientOur client, a leading cryptocurrency exchange, is renowned for its innovation and dedication to delivering an exceptional trading experience. They are seeking a highly skilled and dynamic Director of Client Service to lead their team in Kuala Lumpur.Job DescriptionKey Responsibilities:Oversee and manage a team of 200 agencies in client...
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Director of Client Service
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full timeAbout Our ClientOur client, a leading cryptocurrency exchange, is renowned for its innovation and dedication to delivering an exceptional trading experience. They are seeking a highly skilled and dynamic Director of Client Service to lead their team in a fast-paced and ever-evolving crypto industry.**Job Summary**The Director of Client Service will be...
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Business Development Director
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Business Development Director
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Business Development Director
1 week ago
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Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob OverviewWe are seeking a highly skilled and experienced Director of Client Service and Crypto Trading to join our team at Businesslist. This is a unique opportunity to lead our client service initiatives and drive innovation in the crypto industry.Key ResponsibilitiesTeam Leadership: Oversee and manage a team of 200 agencies in client services, ensuring...
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Director of Client Service_Crypto Trading
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Page Executive Full timeExcellent Career Growth ProspectsOpportunity to engage with advanced & cutting-edge cryptocurrency technology About Our Client Our client, the world's second-largest cryptocurrency exchange, is renowned for its innovation and dedication to delivering an exceptional trading experience. They are seeking a highly skilled and dynamic Director of Client Service...
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1 week ago
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Business Development Director
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Client Service Manager
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