Hotel Sales Executive

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia STEG HOTEL, KL Full time

1. RESPONSIBILITIES

  • Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel.
  • Contact customers via calls or arranged meetings to discover their needs and requirements.
  • Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.
  • Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.
  • Assist clients in selecting the most appropriate service that best meet their specifications and needs.
  • Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.
  • Collaborate with other hotel staff to ensure clients have a good time.
  • Monitor the customer service quality of the hotel to ensure customers are tended to appropriately.
  • Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.
  • Process and facilitate requests for customized services such as room redecoration, equipment, and switch.
  • Coordinate and organize the details of an event such as catering, lodging, seating, and security.
  • Resolve and quell misunderstandings within a hotel premises.
  • Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals.
  • Set annual budgets and implement strategies effective for achieving set targets.
  • Conduct assessment of sales performance to make necessary adjustments to increase patronage.
  • Any other duties as directed by Management/Superior from time to time.

2. ACADEMY REQUIREMENT

  • Required Language (s) English and Bahasa Malaysia.

3. EXPERIENCE / SKILL
REQUIREMENT

  • The person should have at least 2 years experience in Hospitality / Hotel Management.
  • He/ She should possess outgoing personality and communications skill.
  • Must have good business sense and computer literacy skills.

Salary:
RM2, RM3,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift


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