Admin Executive

1 week ago


Butterworth, Penang, Malaysia Comrise Full time

Job Title:
Admin Executive - Vivo Penang


Job Num: 27936

Job Category:
Clerical/Administrative

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Job Location:
City:

  • Butterworth, Penang
    State:
  • None
    Country:
  • Malaysia
    Postal Code:

Overview:

We are seeking a highly motivated and detail-oriented Admin Executive to join our team at our Client Service Center.

In this role, you will play a vital role in supporting our service department by handling a variety of administrative tasks and ensuring the smooth day-to-day operations of the service center.

******
Responsibilities:
  • Greet customers in a professional and courteous manner, addressing their questions and concerns.
  • Schedule service appointments and maintain accurate appointment calendars.
  • Process customer paperwork, including intake forms, repair orders, and warranties.
  • Track the status of repairs and keep customers informed of any updates.
  • Maintain accurate and uptodate customer records within the company database.
  • Generate reports and perform data entry as needed.
  • Prepare invoices and manage petty cash.
  • Order necessary office supplies and maintain inventory levels.
  • Assist service technicians with administrative tasks as needed.
  • Maintain a clean and organized work environment.
******
Qualifications:
  • High school diploma or equivalent required.
  • Minimum of 1 2 years of experience in an administrative or customer service or sales coordinator / sales admin role is preferred.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to learn and adapt to new procedures and technologies.
  • Detailoriented with a strong commitment to accuracy.
  • Ability to work independently and as part of a team.
  • Positive attitude and a passion for providing exceptional customer service.
  • Fluent in mandarin language.

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