Assistant - Guest Service & Ticketing

2 weeks ago


Ipoh, Perak, Malaysia Sunway Lost World Water Park Sdn Bhd Full time

JOB SUMMARY

  • To ensure that the Cash Float received is accurate and the denomination required is available.
  • Guest Service Assistant cum Ticketing Cashier are to comply fully on all SOP's designed by the Manager/Assistant Manager and Superiors.
  • Guest Service Assistant cum Ticketing Cashier are to be held accountable for any loss, variances (shortage or excess) during their shift.
  • Handling all Guest Related issues including feedback and complaint, escalate it to the higher level if required to obtain remedial conclusion.
  • Guest Service Assistant cum Ticketing Cashier are expected to have broad knowledge about park information including activities, facilities, promotions, rules and regulations.
WHO ARE WE LOOKING FOR?

  • Presentable and wellgroomed always;
  • A team player with high degree of honesty and integrity;
  • Able to start immediately is an added advantage;
  • Good problem solving and analytical skills;
  • Competencies in writing and communicating in English, Bahasa Malaysia and other languages would be an added advantage;
  • Applicants must be willing to work at SUNWAY LOST WORLD OF TAMBUN, IPOH, PERAK
WHAT CAN YOU EXPECT IF YOU WERE TO JOIN US?

  • Attractive salary package including well thoughtout benefits such as outpatient medical treatment, inpatient hospital coverage, optical and dental support;
  • 5day work week;
  • Annual bonus + Annual Increment;
  • Complimentary Lost World of Tambun's entrance tickets based on years of service;
  • Wellfed tummy from our free meal package;
  • And many more

Salary:
From RM1,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Ipoh: Reliably commute or planning to relocate before starting work (required)

Education:

  • STM/STPM (preferred)


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