Live Chat/social Media Executive
2 weeks ago
- Resolve customers' queries and problems effectively and efficiently.
- Comply with established policies, guidelines, control and compliance requirements.
- Be reliable, accurate in works & dependable in carrying out work assigned.
Requirements:
- At least 1 years experience in customer service (calls or Live Chat) and experienced with written correspondence in Contact Center environment.
- Strong customer service disposition and mindset with good communication and excellent problem solving skill.
- Good team player who is independent, selfmotivated and attentive to details.
- Good knowledge in credit card products and/or retail banking.
- Proficient in written and spoken English.
- Ability to work in a fastpaced, teamoriented environment.
- Ability to work on a 5 days shift with staggered hours including Public Holidays.
Salary:
RM3, RM4,500.00 per month
Benefits:
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
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