Live Chat/social Media Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time
Provide accurate, relevant and timely information on Banking and Cards products and services.

  • Resolve customers' queries and problems effectively and efficiently.
  • Comply with established policies, guidelines, control and compliance requirements.
  • Be reliable, accurate in works & dependable in carrying out work assigned.

Requirements:

  • At least 1 years experience in customer service (calls or Live Chat) and experienced with written correspondence in Contact Center environment.
  • Strong customer service disposition and mindset with good communication and excellent problem solving skill.
  • Good team player who is independent, selfmotivated and attentive to details.
  • Good knowledge in credit card products and/or retail banking.
  • Proficient in written and spoken English.
  • Ability to work in a fastpaced, teamoriented environment.
  • Ability to work on a 5 days shift with staggered hours including Public Holidays.

Salary:
RM3, RM4,500.00 per month

Benefits:

  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus


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