Retail Operation Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Samsung Electronics Full time
Position Summary

Role and Responsibilities

  • Oversee the Field Force Management team and Training team for mobile segment.
  • Involve in all internal and external trainings programme defined by team lead, RHQ or HQ.
  • Able to lead, coach and develop the field force team, driving improved performance and capabilities in generating strong talents.
  • Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems.
  • Ensure all training activities and materials meet with organizational requirements and statutory policies, including health and safety, legal stipulations, general duty of care and employment laws.
  • Review promoter attendance and merchandiser visitation verification with the team.
  • Review POP placement check & guiding promoter / merchandiser to ensure placement with the team.
  • Ensure the instore display planogram is maintain, outset fixture, RIS compliance check and quality of promoter product knowledge & selling skills.
  • Conduct visitation to Merchandiser occasionally.
Skills and Qualifications

  • At least a Degree holder, majoring in Business Administration or any relevant courses
  • Min 5 years working experience in the related field in managing field force or floor salesman
  • Excellent communication and presentation skills
  • Pleasant appearance, well groomed
  • A people person, team player, organization skills, highly adaptable
  • Strong power point and excel skills
  • Fluent in English, Malay and Chinese, preferably 2 Chinese dialects
  • Tech savvy


  • Kuala Lumpur, Kuala Lumpur, Malaysia Retail Galaxy Sdn Bhd Full time

    Liaising with other retail professionals, including buyers, marketing executives, and retail merchandisers, when necessary. Creating and implementing a visual merchandising strategy for the store. Ensuring the strategy is in line with the store's brand, products, and target market. Generating sketches of visual displays that meet the store's visual design...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JUMP RETAIL SDN. BHD. Full time

    Jump Retail is the premier specialist in retail field force management. We provide effective in-store marketing operations with our retailer partners across Malaysia. Our services include real-time information and ground reports to optimize retail planning, digitized sales tracking and merchandising system, staff training and field coaching, payroll and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Rainbow Distribution Sdn. Bhd. Full time

    Oversee and maintain efficient retail operations, maximise and sustain steady revenue stream from retail outlets Responsible for overall stock positioning/management and periodic review of stock status to ensure stock control policies are in place Ensure accurate pricing display, visual merchandising presentation meets company's standards and upkeep brand...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    Major Duties & Responsibilities Regular monitor sales and store performance, identify opportunities for improvement and constantly suggest strategies to achieve target, maximize sales and profitability. Ensure that all stores comply with relevant regulations and quality standards, company policies, employee handbook, retail SOPs and maintain a compliant...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan iForte Sdn Bhd Full time

    Responsibilities: Responsible on overseeing whole company's experience store profit and loss. Be the key retail operation person in charge and work closely with internal team in regards of all resources allocation, manage company's experience store team training, focus on increasing sales and conversion to drive margin and profit and achieve targets....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan iForte Sdn Bhd Full time

    Responsibilities: Responsible on overseeing whole company's experience store profit and loss. Be the key retail operation person in charge and work closely with internal team in regards of all resources allocation, manage company's experience store team training, focus on increasing sales and conversion to drive margin and profit and achieve targets....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Baozun Malaysia Sdn Bhd Full time

    Responsible for directly supervising and managing retail employees across retail outlets to ensure they meet the Key Performance Index. Ensure a customized training program is developed to enhance the retail employee's skills and deliverables in the retail outlets. To ensure overall retail outlets operations are managed effectively to achieve sales targets,...

  • Complex Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Giant Mini (Retail) Full time

    Responsibilities: Responsible for the daily management of the shopping mall in areas of retail lots leasing, building operations and maintenance, housekeeping,promotional activities, security and car park operations complying to mall good practice standards. To source, identify, secure new potential tenants to fill up the vacant lots to achieve the retail...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

    LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world's finest brands,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

    Responsibilities: Develop and implement retail operations strategies to support brand growth in the APAC region Manage and oversee daily retail operations, including staff management, inventory management, and visual merchandising Analyze sales data and develop action plans to improve sales performance and optimize profitability Foster and maintain positive...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MH Global Sdn Bhd Full time

    Retail Operations Executive Job DescriptionType of position: Permanent positionLocation: Jalan Bangsar, KLCraft: Sales Administration & Customer ServicesExperience: Minimum 2 yearsGeneral RoleSpace - Equipment, back of house optimizationStandards - Procedures, implementation and follow up of commercial policies.Stocks - Stock guidelines, implementation of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BAOZUN MALAYSIA SDN BHD Full time

    Responsible for directly supervising and managing retail employees across retail outlets to ensure they meet the Key Performance Index. Ensure a customized training program is developed to enhance the retail employee's skills and deliverables in the retail outlets. To ensure overall retail outlets operations are managed effectively to achieve sales targets,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AEON CO. (M) BHD. Full time

    The Retail Manager/ Executive will oversee all of the daily operations of the Store. They need to be passionate about delivering exceptional levels of customer service and driving sales and all KPIs. They will manage the store's employees, including hiring, performance evaluation, scheduling, and assigning duties and responsibilities by training, coaching,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TwoBiteBakers Sdn Bhd Full time

    As our retail operations supervisor, you will:Oversee retail consignment store's daily operations. Implement effective operation procedures and policies to optimize team efficiency. Recruit, train and supervise sales staff, including training, performance evaluation and daily scheduling. Work and lead the team in achieving the company's daily and monthly...

  • Retail Operations

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia WECO MARKETING SDN BHD Full time

    ### Retail Operation Job Scope### 1. *Store Management*- Ensure smooth daily operations of the store Oversee inventory management, including restocking and inventory checks Maintain store cleanliness and display standards### 2. *Staff Management*- Recruit, train, and manage store staff Create and manage employee schedules Monitor staff performance and...

  • Retail Assistant

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Lifestyle Retail Malaysia Sdn Bhd Full time

    The job holder will be responsible for maximizing sales leading to store sales target achievement through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.Responsibilities:Sales and Store Standards**- Maximize...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full time

    About Our Client One of the leading, prominent pharmacy chains with high standard of professional health care delivery, conveniently located stores across various regions, currently looking for a Retail Head to manage the business through growth and expansion. Job DescriptionCreate and implement sales strategies of retail pharmacy to achieve revenue goals,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    To assist Area Manager with report and overall outlet operations matter. To act as a middle person for all communication in between retail operation and HQ. To support Area Manager in overseeing and administering the whole network of retail outlets, ensuring consistent policy, procedure, and standard implementation across all locations. To monitor sales...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    To assist Area Manager with report and overall outlet operations matter. To act as a middle person for all communication in between retail operation and HQ. To support Area Manager in overseeing and administering the whole network of retail outlets, ensuring consistent policy, procedure, and standard implementation across all locations. To monitor sales...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    To assist Area Manager with report and overall outlet operations matter. To act as a middle person for all communication in between retail operation and HQ. To support Area Manager in overseeing and administering the whole network of retail outlets, ensuring consistent policy, procedure, and standard implementation across all locations. To monitor sales...