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Junior Clinical Application Specialist
1 week ago
The Company
Mediquip Mobile (M) Sdn Bhd, is one of the leading Urology Surgical Equipment Rental Provider with state-of-the-art Surgical Medical Equipment to Private Medical Centers or Hospitals.
List of Surgical Urology equipment:
Holmium & KTP Laser, ESWL, MRI Fusion Biopsy System, Flexible URS, Ultrasound System and consumables.
Our Clients:
Ramsay Medical Centers, KPJ Healthcare Hospital, Pantai & Gleneagles Hospital, Thomson Medical Center, Sri Kota Medical Centre, Prince Court Medical Centre and many more.
JOB DESCRIPTION
Job Title :
Junior Clinical Applications Specialist
Superior :
General Manager
Subordinates :
NONE
Job Summary (Purpose of the job)
The Junior Clinical Applications Specialist (jCAS) oversees and is directly involved in operational matters of Medical Equipment rental to customers.
He/She must have good organization, coordinating skills and preferably be medical equipment savvy.
He/She must ensure proper implementation of SOPs already in place and also formulate or improve on current systems to ensure smooth processes in rental deliveries.
The jCAS must be a very hands-on and team-orientated person who will work closely with the Operations Assistant to provide top notch service to customers.
It will be necessary for the jCAS to travel with the operations team to customer sites and provide assistance and support and to trouble shoot.
The jCAS will also be accountable for MQM medical equipment and disposables inventory and liaise with vendors on any relevant matters.
Specific Responsibilities
- Manage MQM medical equipment rental processes rental, delivery schedules
- Develop, manage and maintain a rental schedule online.
- Coordinate with customers on delivery schedules.
- Establish and manage MQM medical equipment/instruments inventory.
- Accompany team to and from customer's site to provide support and to trouble shoot
- Responsible for equipment maintenance.
- Regular status checks of MQM medical equipment.
- Coordinate with vendors in the event of equipment malfunction.
- Troubleshooting whenever necessary.
Other:
- Assisting in General Office Operational matters and tasks as and when assigned.
Performance Standards To Be Achieved (Key Accountabilities)
- Efficient time and schedule management towards zero schedule clashes and customer complaints
- Timely and meticulous status checks on MQM medical equipment towards zero malfunctions on site.
- Proper inventory control towards zero equipment/instrument loss/misplacement.
- Diploma, preferably in Science Stream or Medical Health
- At Least 1 year working experience.
- Excellent time management skills
- Technical/Medical Equipment savvy
- Good interpersonal and communication skills for both internal and external communication
- Ability to work independently
- PC literacy
- Possess a car and valid driving license
- Experience working in OT environment
- Excellent Time Management
- Integrity
- Reliability and high sense of responsibility
- Positive working attitude
- Lots of initiative
- Systematic and methodical
- Meticulousness
- Presence of mind
- An uncomplicated and congenial working environment.
- Responsible employees will be accorded empowerment and trust in carrying out their duties.
- Willingness to work early and extrahours
- Willingness to travel outstation
Salary:
RM1, RM1,950.00 per month
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Bandar Puteri Puchong: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Excellent Time Management
- Able to work early hours such as about 6am and work extra hours if needed
Education:
- Diploma/Advanced Diploma (required)
Experience:
- Working in Medical / Healthcare: 1 year (preferred)
License/Certification:
- Car Driving License (preferred)
Willingness to travel:
- 50% (preferred)
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