Operation Specialist

2 weeks ago


Subang Jaya, Selangor, Malaysia RCSI Resources Sdn Bhd Full time

Job Scope

1.

Daily Operation:

  • Manage day in day out operation activities including monitoring revenue activities, product & services health level, tasks assignments completion, etc.

2.

Project Management:

  • Manage projects, monitoring project activities, project reporting, progress, performance, long and short term KPI & target.
  • Conduct report and project analysis to team lead and management.

3.

Create Processes:

  • Design and develop new process to support operational activities and projects.
  • Work closely with all departments to create interdepartmental processes to ensure the functions of the company.

4.

Processes Monitoring:

  • Ensure the processes are being closely monitored and follow to achieve the goals set by the company.

5.

Events:

  • Plan, coordinate, and represent the company at industry events, conferences, and trade shows.
  • Evaluate the effectiveness of event participation and make recommendations for improvement

6.

Training:

  • Conduct necessary training for internal staffs or source for external training to improve the employee skills and knowledge.

7.

Operation Reporting and Analysis:

  • Track and analyse performance metrics to evaluate the effectiveness of the services and products.
  • Prepare regular reports and presentations for management.

8.

Stakeholder Communication:

  • Collaborate with internal teams to align marketing efforts with overall company goals.
  • Communicate marketing strategies and initiatives to stakeholders

Requirements:

  • At least 3 years working experience, preferably in Fintech, Merchant Acquiring, Banking industry. Web3 experience in a plus.
  • Bachelor's degree in Finance, Business, or a related field.
  • Strong analytical and problemsolving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and in a team environment

Job Type:
Permanent

Salary:
RM3, RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (required)


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