Ticketing Consultant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mayflower Group Full time

Job Description:

  • Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities.
  • Handle and follow up prepayments for all bookings which have been made.
  • Handle inquiries and resolve issues promptly to enhance the customer experience.
  • To create booking with supplier, prepare document for payment by the dateline

Requirement:

  • At least 35 years above working experience in related Tourism industry
  • Knowledge of using
    Sabre GDS for air ticketing
-
Power suite & Tour plan for Invoicing:


  • BOS (Back Office system) for online booking:
  • Good communication and interpersonal skill
  • Strong phone contact handling skills and active listening
  • Ability to multi task, prioritize and manage time effectively

Job Types:
Full-time, Permanent

Pay:
From RM2,800.00 per month

Schedule:

  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Customer Care Specialist: 5 years (required)
Ticketing Consultant: 5 years (required)

Language:

  • Mandarin (required)
  • Bahasa (required)

Ability to Commute:

  • Kuala Lumpur (preferred)

Ability to Relocate:

  • Kuala Lumpur: Relocate before starting work (required)


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