Support Center Analyst

Jobs Description: Take customer calls and provide accurate, satisfactory answers to their queries and concerns Deescalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the...

Job Description:The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely.Main Responsibilities Strong customer...

Position OvervIew**Under the direction of the Principal Architect, the IT Business Analyst will lead and/or participate in initiatives and projects; and manage the relationship between IT and users. This is a very dynamic environment that promotes continuous improvement and requires constant change. With new and constant projects always in the horizon, no...

Description Opportunity to be certified and advance in IBM Integration Bus (also known as WebSphere Message Broker), RedHat JBoss Fuse and etc. Many of our projects push the usage of new software technology adoption and allowing the team to experience Java technology frontier first hand with support and guidance from IBM and RedHat.Position Overview Under...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

Date:10 May 2024Location: Shah Alam, 10, MY, 40150Company:idsMEDEnd User Support, SIT/UAT and Troubleshooting First line support to BeSpoke/ MS Dynamics D365 and internally developed apps. Conduct unit testing during projects or system enahancements Work with users in the UAT and obtain signoff prior to final deployment into production servers. Develop user...

Date:24 Apr 2024Location: Shah Alam, 10, MY, 40150Company:idsMED Provide day to day support on Customer Engagement Application (Web and Mobile) First line support for API Integrations with MS Dynamics 365, and other internally developed apps. Conduct SIT during Project Implementation Work with users in the UAT and obtain signoff prior to final deployment...

Position: Enterprise Support (IT Support level 2) (US Market)Location: Shah AlamTenure: 2 years contract (Renewable basis)Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)Salary: ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)Responsibilities: Resolve technical issues related to enterprise GIS servers...

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from IT Team.In this role you will be responsible for:Scope of Role The successful person will form part of the Finance Application Management Team (FAMT).Support...

Job Descriptions Assist the Data Analyst with daytoday tasks related to the used motorcycle retail trade. Collect and analyze data to provide insights and support decisionmaking processes. Help prepare regular reports using statistical techniques. Support the development and implementation of data collection systems and analytics strategies.Job Requirements...

Rentokil Initial is an international business services company employing over 57,700 colleagues across 90 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with scenting. We are experts in the fields we operate in, investing in training, science, innovation and...

Drive your careerAs a member of ASIA Finance team, the Accounts Payable Analyst to ensure accurate and timely processing of financial transactions related to accounts payable. Based at UOA Business Park, Shah Alam, this role reports to a Superior in China.The RoleKey Support Responsibilities: Responsible for matching PO/ goods receipts/ invoices and record...

The Security job family forms the Information Security track within the IT function. Security Analysts administer, maintain, develop and implement policies and procedures for ensuring the security and integrity of PPG's systems. They provide specialized technical knowledge. They contribute to the establishment of security related policies by identifying...

Business Analyst- (Shah Alam, Selangor - 15 mins from USJ, Puchong, Kota Kemuning & Putra Height)_Responsibilities:Work closely with Sales & Marketing team of our company to:Analyze sales and financial data and provide strategic insights to optimize performance Drive budgeting, pricing and analysis activities across our sales operations Provide sales...

Location: MY - Kuala Lumpur - A110Goodyear Talent Acquisition Representative: Bon Jovi SindaySponsorship Available: NoRelocation Assistance Available: NoResponsibilities: Prepare journal vouchers including insurance, HRDF, Misc AP and all other related to monthly closing process as well as support GBS team to ensure all entries are posted on a timely basis....

ZALORA is looking for an analytical and process-oriented person with an interest in fashion and operation management to join our team in Kuala Lumpur. This role will be a part of the regional fulfilment project management team managing the operations of MY, PH & ID fulfilment centers across regions. This is a dynamic role in a fast-paced e-commerce business...

JOB SUMMARYThe Business Analyst collaborates closely with stakeholders across departments to gather data and facilitate the implementation of strategic initiatives. Key responsibilities include conducting data and financial analysis, to support decision-making. This role requires strong attention to detail, and the ability to collaborate effectively with...

We are looking for a motivated, dynamic Data Analyst to join our team based out of our offices in various locations. Your responsibilities to provide system support, perform test activities, data migration, etc.To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full...

A MNC Metal Packaging Manufacturer in consumer products is seeking an experienced Cost Analyst in product costing and analysis.Highlights: 2 years and above experience in product costing are encouraged to apply Good career prospect and 5 days of work Attractive remuneration packageResponsibilities: Responsible for all related product costing and analysis....

Company Description Do you want beneficial technologies being shaped by your ideas? Whether in the area of mobility solutions, consumer goods, industrial technology of energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. **At Bosch, we develop, examine and enhance new systems,...