Assistant Operations Manager

2 weeks ago


Shah Alam, Selangor, Malaysia Giga Maritime Group Full time
1. Oversee and supervise staff under Operations Department, which covers Operations, Surveying and Claims.

  • Plan, organize, execute and monitor collection and delivery of East Malaysia (EM) vehicles by Giga Shipping Sdn Bhd until all vehicles reach the port safely and timely.
  • Monitor collection and delivery of EM vehicles at discharge ports in EM (Kuching / Bintulu / Kota Kinabalu / Labuan).
  • Monitor service quality and performance of vendors in Peninsular and East Malaysia.
  • Monitor implementation and execution of new supply chain system (PROACT) in Peninsular & East Malaysia.
  • Ensure all operation staff and vendors comply with company policies and SOPs.
  • Monitor vessel operations at Port Klang and physically attend to the vessel (whenever required).
  • Supervise and maintain cargo operations related data.
  • Liaise closely with ALD and Forwarding departments to ensure all documentation is in order.
  • To attend meetings at the port or with government authorities as and when required to do so.
  • To inspect and monitor the operations at the car terminal at Westport on a daily basis.
  • Responsible for providing operation reports as required by superior and management.
  • Responsible for providing feedback, comments, analysis, and recommendations for improvement in operations process flow whenever required by superior and management.
  • Monitor marine insurance claims for Peninsular & East Malaysia.
  • Ensure claims are settled in a timely manner.
  • Provide analysis of claim cases to superior and management.
  • Understand the importance of Kaizen and constantly push for safety, quality and satisfactory service level towards customers.
  • Assist superior and management whenever required.
  • Assist with other assignments, tasks or projects assigned from time to time.
**must possess on transport

**mileage is claimable

Salary:
RM4, RM5,000.00 per month

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (required)


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