Debt Collector
2 weeks ago
Salary:
RM2,200
Meal Allowance:
RM230
Grab ride Allowance :
RM250
Parking Allowance:
RM100
Allowances are claimable with receipts, amounts given are max claimable
Working Hours : 10am - 7pm
Job Description:
- Build reliable, trusty, and longterm relations with assigned customers
- Negotiate & motivate customers to carry out their loan's obligations
- Provide an up to date information to customers about their current debt and channels of repayment
- Follow up with customers who did not fulfill their promises to pay
- Establish repayment schedules based on customer's financial situations
- Fulfil the KPI's established by Collection managers
- Provide highquality customer service for delinquent clients based on best practices
Skills and knowledge:
- Problemsolving and argumentation ability
- Excellent communication skills
- Negotiation skills to persuade customers to repay the debt
- Proven experience as a Collection Specialist or similar role
- Customeroriented and has good customer service skills
- Able to work under stress
- Good interpersonal skills
- Honest, proactive, customeroriented and detailfocused
- Meticulous and timeliness in meeting deadlines
- Team player
Requirement:
- Degree Holder
- Fluent in English
- Immediate starter needed
Salary:
RM2, RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Application Question(s):
- able to work as DEBT COLLECTION?
Ability to Commute:
- Damansara Utama (required)
Ability to Relocate:
- Damansara Utama: Relocate before starting work (required)
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