![Elevated HR Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representatives
2 weeks ago
Job Location:
Bayan Lepas, Penang, Malaysia
Ø Salary:
Up to RM 9000 (Including housing allowance)
Ø Start Date: 1st week of June, 2024
Ø Education:
Degree /Diploma
Ø Hours of Operation: 24×7 Rotational shift
Ø Language
- Korean + English
Requirements:
- Looking for Customer Success Specialists of minimum 6 months of work experience in customer support in any industry (Call centre experience is not a 'must' but would be a distinct advantage)
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- In addition, must be able to speak, read and write in Korean
Technical Skills:
- Minimum typing speed of 40wpm with a 90% accuracy score
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Responsibilities:
- Support customers to place online orders with the client
- Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times
- Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty
- Identify and escalate priority issues through appropriate channels as and when necessary
- Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience
- Maintains and improves quality of service by sharing suggestions and recommendations
- Keeps job knowledge and skills up to date by attending training and continuously learning
- Meets all key performance indicators set by the company and client
- Adheres to the policies and procedures set by the company and client
Pay:
From RM9,000.00 per month
Education:
- Diploma/Advanced Diploma (required)
Experience:
Customer Care Specialist: 1 year (required)
Language:
- Korean (required)
Expected Start Date: 06/03/2024
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Renesas Electronics Corporation Full time**Title**:Customer Service Representative **Requisition ID**:55301**Department**:Global Customer Service**Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Teleperformance Full timeJob Details Location: GBS Mahsuri, Bayan Lepas, Penang Shift : 5 working days (Rotational Shift)Who is Teleperformance Malaysia?Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Teleperformance Full timeJob Details Location: GBS Mahsuri, Bayan Lepas, Penang Shift : 5 working days (Rotational Shift)Who is Teleperformance Malaysia?Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Teleperformance Malaysia Full timeResponsibilities Log customer interactions in our system for proper documentation Followup with customers as appropriate Review customer's account to identify and offer products that will benefit the customers (Sales Representative) Participate in team meetings and strategize on team performance improvement Participate in oneonone coaching sessions with...
-
Customer Service Representative
3 weeks ago
Bayan Lepas, Malaysia Teleperformance Malaysia Full time**Responsibilities** - Log customer interactions in our system for proper documentation - Follow-up with customers as appropriate - Review customer’s account to identify and offer products that will benefit the customers (Sales Representative) - Participate in team meetings and strategize on team performance improvement - Participate in one-on-one coaching...
-
Customer Service Representative
3 weeks ago
Bayan Lepas, Malaysia Teleperformance Full time**Job Details** - Location: GBS Mahsuri, Bayan Lepas, Penang - Shift : 5 working days (Rotational Shift) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in...
-
Customer Service Representative Shift Rotation
2 weeks ago
Bayan Lepas, Malaysia Integrated Health Plans (Malaysia) Sdn Bhd Full timeWe are looking for talent passionate in Customer Service specialized in Call Centre/Contact Centre environment. **JOIN US NOW!!!** - Welcome entry level applicants!_ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of...
-
Customer Service Representative
3 weeks ago
Bayan Lepas, Malaysia Teleperformance Full time**Job Details** - Location: GBS Mahsuri, Bayan Lepas, Penang - Shift : 5 working days (Rotational Shift) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in...
-
Customer Service Representative
3 weeks ago
Bayan Lepas, Malaysia Teleperformance Full time**Job Details** - Location: GBS Mahsuri, Bayan Lepas, Penang - Shift : 5 working days (Rotational Shift) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in...
-
Customer Service Representative
5 days ago
Bayan Lepas, Malaysia Integrated Health Plans (Malaysia) Sdn Bhd Full timeWelcome entry level applicants!_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You will play a key...
-
Customer Service Representative Shift Rotation
2 weeks ago
Bayan Lepas, Malaysia Integrated Health Plans (Malaysia) Sdn Bhd Full timeWe are looking for talent passionate in Customer Service specialized in Call Centre/Contact Centre environment. JOIN US NOW Welcome entry level applicants_Must be able to work in shifts (including night shift), weekends and public holidaysAs a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our...
-
Customer Service Representative
4 days ago
Bayan Lepas, Malaysia NCS Global Technology Full time**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia NCS Global Technology Full timeJob description: Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract...
-
Customer Service Representative
3 weeks ago
Bayan Lepas, Malaysia Teleperformance Malaysia Full time**Job Details** - Company: Teleperformance Malaysia - Language Requirement : English - TP Code: ID-CSS-EN-Penang - Location: GBS Bayan Lepas, Penang - Shift : 5 Working Days (Rotational Shift) **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Night Shift Allowance **Overview** So what will you be doing as a...
-
Customer Service Representative
3 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Representative
3 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Personnel
2 weeks ago
Bayan Lepas, Malaysia WAHOO GROUP SDN BHD Full timeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. VISION : A WORLD THAT LOVES TO SWIM ! MISSION : TO HELP PEOPLE TO ENJOY THE BEST OF SWIMMING IN THE MOST EASIEST WAY WHILE CONSISTENTLY MAKING IT...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and...
-
Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and...