Network IT Customer Support

Roles & responsibilities Helps customer solve reported product and network problems of varied complexity. Troubleshooting network security related issues in production networks. Replicate the customer issues in lab environment. Work with engineering teams to replicate customer issues and test possible fixes. Work on problems of diverse scope. Create...

Must Have Skills: BS in a technical field (CS/EE preferred) or equivalent experience. Deep knowledge of telecommunication systems and network environments. Ability to analyze, use and configure medium and large enterprise/SP networks. Indepth Knowledge of Routing Protocols BGP, MPLS, OSPF, ISIS, VLANs, VPC, Switching, IOS-XR, NXOS. CCIE and/or CCDE...

Desktop Technician will provide day to day localRequired Technical Skills:- Ticketing Systems ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Reimaging of Laptops, Bitlocker, Network Printers, Networking ,Installations & Troubleshooting.Experience in MAC.Functions include: Windows 710, Microsoft Active Directory, MS Office 365,...

MandatorySkills:Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical.Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of MulticastExcellent...

Key ResponsibilitiesSystem Monitoring Proactively identify and resolve issues before they impact operations Respond to alerts and notifications, escalating issues as necessaryIncident Management Act as the first point of contact for incident reports Log and track incidents from identification through resolution Coordinate with relevant teams to resolve...

Requirements Degree in Engineering / Telecoms Minimum 5 years in Telecommunication Industry Good knowledge of Project Management and Leadership. Familiarity in RAN / TX / CME Structured thinking and communication / presentation skills Interpersonal skills and storytelling Endtoend network engineering lifecycle and customer experience mgmt. Up to date latest...

Job Descriptions: Perform desktop related cases and service requests Provide IT Support for the endusers Perform 1st level troubleshooting Trouble shooting PCs software, hardware, laptops, printers, Local Area Network ,Applications support and Servers health check Repair and service of PCs hardware and laptops. Macintosh OS, MacBook support. Install, setup...

Urgent Hiring Based in Malaysia Job Title :Network ArchitectBased in Kuching SarawakSalary : Upto 17k RM.Role Summary:As a Network Architect, you will play a crucial role in designing, planning, and implementing network solutions for our organization. Your primary focus will be on fiber, submarine, access network, bandwidth, and enterprise solutions. You...

Min 0-1 years of experience in Customer supportFresh graduates can applyJob Type: ContractSalary: RM2, RM3,200.00 per monthBenefits: Health insuranceSchedule: Monday to Friday

Employment TypePermanentClosing Date8 Feb :59pmJob TitleNetwork Technical SpecialistJob SummaryAs a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra.Job Description:We're Australia's leading telecommunications and technology...

As a customer service ,you will be responsible for handling inquiries,issues ,and complaints from customers,and striving to provide high-quality customer service to meet their needs.What will be doing ?>Resolve customer problems and complaints ,finding suitable solutions to improve customer satisfication>Ensure communication with customers adheres to service...

Kuala Lumpur, Malaysia Tech HiringJob Description: As a Network Architect understand the customer network environment and provide recommendation to enhance the network service with high availability and provide a low latency network. Very strong knowledge in Cisco LAN,SDLAN, Wireless, SDWAN, Security and Zscaler. Very strong experience in deployment of high...

Responsibilities: To provide support and manage the servers, switching, routing, firewalls, LANs, WLANs, TCP/IP, and VPNs to ensure best practices are used for protecting network security. To ensure that networks operate with mínimal downtime and complying with the network architecture policies and procedures. Perform setup, maintenance and monitoring of...

About the RoleThe role of Global Network Associate has the following key deliverables:You contribute to the execution of the International Programs Strategy, the Global Network Strategy, and the Network Partner Value Proposition You form part of the Global Network Management team; this global unit is accountable for building and running service capabilities...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier,...

You will be in charge of the operations and solutions management in the frame of Flight Hour and LRU Services. The Industrial solutions manager will work within a team of repair & transport/logistic solutions experts. The main aim of this team is to build and maintain the set-up for FHS repair & Transport supply chain. To maintain and improve this industrial...

The JobClient management experience by contributing to infra delivery development and goals specified in the project charter.Ensures all infrastructure delivery as specified in the BoM, design document are being met by evaluating the ongoing effectiveness of current environment, proposed solution and aligning to the organisation security framework.Must have...

about the companyA leading global service provider in the fintech industry specialized in delivering a wide range of global services and comprehensive solutions. about the job Job title : Network Specialist (Datacenter)Location : SelangorSalary : Up to RM13,000Employment : Full Time roles and responsibilities Provide 2nd/3rd level network support for...

Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer...

Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer...