Operation Support

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

Client Company:
Apple, Bose, Sony authorized reseller.

Location:
Plaza Sentral

Role:
Permanent

Job Scope:

  • Collaborate closely with the Sales Manager to manage and execute daily documentation tasks, including the preparation of quotations, packing lists, pro forma invoices, and invoices.
  • Develop a comprehensive understanding of all documentation involved in customer orders and deliveries.
  • Monitor and track deliveries to customers, coordinating on logístical matters to ensure timely and efficient delivery.
  • Receive and process sales orders, ensuring accuracy and completeness in accordance with established procedures.
  • Liaise with Production and Purchasing personnel to facilitate seamless order processing.
  • Interact with customers to respond promptly and professionally to order inquiries, providing necessary information and support.
  • Undertake project work and handle adhoc tasks as assigned by the management.
  • Collaborate with logistic, transport, and shipping departments to manage delivery schedules and handle related documentation for daily business activities.
  • Provide comprehensive administrative support to the sales team, including tasks such as data entry, report generation, and document preparation.
  • Manage customer inquiries, quotations, and backend support for the sales team, ensuring a high level of customer satisfaction.
  • Liaise and negotiate with suppliers regarding pricing and delivery terms to optimize procurement processes.
  • Coordinate closely with the warehouse team to ensure the accurate handling and packing of stock in accordance with management's specifications before dispatching to customers.

Requirement:

  • Proven experience in sales support/operations or a similar role.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in using relevant software and Microsoft Office for document preparation and data entry.
  • Ability to collaborate effectively with crossfunctional teams.
  • Detailoriented with a commitment to accuracy.
  • Problemsolving skills and the ability to adapt to changing priorities.
  • Familiarity with logistics, shipping, and supply chain processes.
  • Proactive attitude with a willingness to take on additional responsibilities.

Job Types:
Full-time, Permanent

Salary:
Up to RM3,500.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your expected salary?

Education:

  • STM/STPM (required)

Experience:

- working: 1 year (required)

Language:

  • English (required)
  • Mandarin (required)

Ability to Relocate:

  • Kuala Lumpur: Relocate before starting work (required)


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