Guest Service Agent

The Guest Services Agent (GSA) is responsible for ensuring the highest level of guest service and standards are achieved. The GSA acts as a main point of contact for all hotel guests and works in harmony with all hotel departments to ensure all guests are wowed by our inspired location and authentic moments they experience with our team. The GSA acts as a...

Guest Service Assistant A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

**Job Number** 24081790 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

**Job Number** 24038506 **Job Category** Rooms & Guest Services Operations **Location** Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

Job Number Job Category Rooms & Guest Services OperationsLocation Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests....

*** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures...

***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in...

**Job Number** 24065774 **Job Category** Rooms & Guest Services Operations **Location** Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments...

Job Number Job Category Rooms & Guest Services OperationsLocation Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in...

**Job Number** 23196834 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

A Guest Service Manager is a professional responsible for overseeing and managing the guest service operations within a hospitality or service-oriented business. This role is prevalent in industries such as hotels, resorts, restaurants, and other customer-centric establishments. The primary objective of a Guest Service Manager is to ensure a positive and...

A Guest Service Manager is a professional responsible for overseeing and managing the guest service operations within a hospitality or service-oriented business. This role is prevalent in industries such as hotels, resorts, restaurants, and other customer-centric establishments. The primary objective of a Guest Service Manager is to ensure a positive and...

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. DoubleTree by Hilton Putrajaya Lakeside is a luxurious hotel situated on the shores of a scenic lake in Putrajaya, Malaysia. With its modern architecture and...

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. DoubleTree by Hilton Putrajaya Lakeside is a luxurious hotel situated on the shores of a scenic lake in Putrajaya, Malaysia. With its modern architecture and...

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.DoubleTree by Hilton Putrajaya Lakeside is a luxurious hotel situated on the shores of a scenic lake in Putrajaya, Malaysia. With its modern architecture and...

**Job Number** 23142811 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring...

**Job Number** 24091425 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

**Job Number** 24057755 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...