Telesales Development Intern

1 week ago


Cheras, Selangor, Malaysia Stratos Pinnacle Sdn Bhd Full time

Job Descriptions:

  • Make outbound calls to potential customers from a provided list to introduce them to our P2P service, explain its benefits, and answer any questions they may have.
  • Develop a strong understanding of our P2P service offerings, features, and benefits to effectively communicate with potential customers.
  • Identify and qualify potential leads by assessing their interest and needs, and then provide information to the sales team for further followup.
  • Engage with potential customers in a friendly and professional manner, addressing their concerns, and building rapport to encourage them to consider our services.
  • Follow provided scripts while also adapting communication style to individual customer needs and preferences.
  • Accurately record and update customer information, interactions, and outcomes in our CRM system.
  • Provide regular reports on call performance, including the number of calls made, leads generated, and customer feedback.
  • Collaborate with the sales and marketing team to provide feedback on customer responses and suggest improvements to scripts and processes.
  • Participate in training sessions to enhance communication skills, product knowledge, and sales techniques.
  • Assist in other duties and responsibilities as assigned from time to time.

Internship Benefits:

  • Handson experience in telemarketing and sales in a P2P service industry.
  • Opportunity to work closely with experienced professionals.
  • Training and skill development in sales and communication.
  • Exposure to a dynamic and collaborative work environment.
  • Potential for career growth and permanent employment opportunities.

Qualification & Education Requirements:

  • Eagerness to learn and a positive attitude.

Preferred Skills:

  • Excellent communication and interpersonal skills.
  • Good time management skills and ability to meet deadlines.
  • Proficient in Microsoft Office and basic computer skills
  • Ability to work independently and in a team environment.

Job Type:
Internship

Salary:
From RM800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Cheras Selangor: Reliably commute or planning to relocate before starting work (required)

Education:

  • STM/STPM (preferred)


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