Presales Engineer

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full time

We are seeking a Pre-sales Engineer for our prestigious client in the cloud industry. This is a remote position based in Kuala Lumpur, Malaysia.

You will be responsible for providing technical guidance, support, and solutions to our client's customers in the cloud native and container platform area. You will also work closely with our client's internal teams to develop and implement solutions to improve our offerings and ensure customer satisfaction.

Key Responsibilities:

  • Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.
  • Cooperate with the sales team to identify business opportunities, provide solutions and pre-sales technical support. Responsible for the preparation of project proposals, bids, test reports, implementation plans and other technical documents.
  • Collect and sort out the needs from the client and the market, and provide more accurate and timely information for back-end products and R&D.
  • Participate in relevant marketing activities and keynote speeches.
  • Carry out technical exchanges and cooperation with partners.

Qualifications:

  • Bachelor's degree in computer science, computer engineering, or related field.
  • Experience in IT and Internet related companies is preferred. (Fresh graduates can also be accepted).
  • Familiar with the mainstream technology and related company products in the cloud computing industry is a plus.
  • Experience in pre-sales, R&D or operation and maintenance of medium is preferred.
  • Excellent communication skills, including the ability to communicate technical information to both technical and non-technical audiences.
  • Ability to work independently and collaboratively in a team environment.
  • Strong problem-solving and analytical skills.
  • Willing to travel overseas for technical support.
  • Fluent in Chinese Mandarin is a plus.

If you meet the above qualifications and are passionate about cloud industry, we encourage you to apply for this exciting opportunity to join our client's team as a Pre-sales Engineer in the cloud native, DevOps, Kubernetes, and container platform area.

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