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Operation Manager
1 week ago
Operation:
- Lead and manage the entire land transportation.
- Sets KPIs for the Transport Division staff. Performance metrics should be monitored on a weekly basis and reviewed/discussed with the MD monthly.
- Plan and enforce operational savings to transportation services (reducing routes, optimizing capacities, employing alternate modes of transportation).
- Track deviations to return of Delivery Notes and act accordingly to ensure that SOPs are followed by Operations Department and Driver Management Department.
- Ensure that all trucks achieve a minimum of 1.5 loads (AT) and 2 loads (Rigid) per day.
- Prepare Monthly Performance Report (MPR) for the Transport Operations Department.
Driver Management:
- Establish excellent rapport with CCCs and DMD staff to obtain their buy in during administration of new policies and procedures.
- Coach and guide DMD to plan, develop, implement, and enforce a scorecard for CCCs.
- Ensure appropriate actions are taken on CCCs involving GPS noncompliances such as idling, speeding, harsh braking, harsh acceleration, accidently/incidents negligence, and work on counter measures to achieve zero case.
- Monitor and ensure that CCCs are using the RFID devices and new driver app fully (100%).
- Review investigations to determine root causes of transportation accidents/incidents, coordinate quality improvement activities and/or improve transport safety procedures.
- Be a part of the Review Committee to review accidents/incidents involving CCCs and ensure quality report and actions for improvements done by DMD within a given timeframe.
- Coach and assist DMD team to handle disciplinary issues and actions in accordance with Employment Act regulations against CCCs and/or employees when necessary.
Salary:
From RM10,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (required)
Experience:
- Logistics
Operation:
5 years (required)
- Management: 4 years (required)
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