Operation Manager

1 week ago


Kuching, Sarawak, Malaysia Sperton Malaysia Full time


Operation:


  • Lead and manage the entire land transportation.
  • Sets KPIs for the Transport Division staff. Performance metrics should be monitored on a weekly basis and reviewed/discussed with the MD monthly.
  • Plan and enforce operational savings to transportation services (reducing routes, optimizing capacities, employing alternate modes of transportation).
  • Track deviations to return of Delivery Notes and act accordingly to ensure that SOPs are followed by Operations Department and Driver Management Department.
  • Ensure that all trucks achieve a minimum of 1.5 loads (AT) and 2 loads (Rigid) per day.
  • Prepare Monthly Performance Report (MPR) for the Transport Operations Department.

Driver Management:

  • Establish excellent rapport with CCCs and DMD staff to obtain their buy in during administration of new policies and procedures.
  • Coach and guide DMD to plan, develop, implement, and enforce a scorecard for CCCs.
  • Ensure appropriate actions are taken on CCCs involving GPS noncompliances such as idling, speeding, harsh braking, harsh acceleration, accidently/incidents negligence, and work on counter measures to achieve zero case.
  • Monitor and ensure that CCCs are using the RFID devices and new driver app fully (100%).
  • Review investigations to determine root causes of transportation accidents/incidents, coordinate quality improvement activities and/or improve transport safety procedures.
  • Be a part of the Review Committee to review accidents/incidents involving CCCs and ensure quality report and actions for improvements done by DMD within a given timeframe.
  • Coach and assist DMD team to handle disciplinary issues and actions in accordance with Employment Act regulations against CCCs and/or employees when necessary.

Salary:
From RM10,000.00 per month

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (required)

Experience:

  • Logistics


Operation:

5 years (required)

  • Management: 4 years (required)

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