Operations Executive

1 week ago


Kuching, Sarawak, Malaysia Food Journal Sdn Bhd Full time

Duties and Responsibilities

  • Assist the Operations Manager in coordinating daytoday operational activities to maintain efficiency and productivity.
  • Collaborate with crossfunctional teams including kitchen, frontofhouse, and management to streamline operational workflow.
  • Monitor inventory levels of ingredients, supplies, and equipment to ensure timely procurement and optimal stock availability, while minimizing waste and shortages.
  • Support the development and implementation of standard operating procedures (SOPs) to enhance operational efficiency and maintain consistent quality.
  • Troubleshoot and resolve issues with the POS system if it malfunctions or encounters any technical difficulties.
  • Analyze and monitor key operational metrics (i.e. gross profit margin, food & labour cost percentage, inventory turnover) to identify trends and areas for continuous improvement, providing valuable insights to Operations Manager.
  • Maintain accurate records and documentation related to operations, including reports, inventory records, and standard operating procedures (SOPs).
  • Support in conducting regular audits and inspections to assess operational performance, ensure consistency in procedures and identify areas for improvement.
  • Liaise with vendors, suppliers, and external partners to manage procurement processes, negotiate contracts, and maintain positive working relationships.
  • Address and resolve operational issues promptly and efficiently with a focus on customer satisfaction.

Position Requirement

  • Diploma or Degree in Business Administration, Management or a related field.
  • Skills / Competencies
  • Good organizational and multitasking skills.
  • Good communication and interpersonal skills.
  • Detail-oriented and result driven.
  • Able to work independently with mínimal supervision
  • Proficient in speaking and writing English, Bahasa Malaysia, and Mandarin.

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Experience:

  • F&B: 1 year (required)
Expected Start Date: 11/03/2024
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