Customer Service Support

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in EnglishWorking Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) Experience in the sales or customer service industry is an added advantage.Salary: Basic salary of RM...

The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:1.Responsibility: The CSS represents the client and is the face of the brand to the outside world.2.Quality and a Passion for Excellence: We always want to shoot for the best possible result.The CSS is expected to...

Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Deliver customers support & services effectively through active communications. Meet and exceed all key performance indicators set by the company and the client. Maintain positive, empathetic, and...

Requirements: Fresh Graduates are WELCOME, any related experience will be a plus point. Willing to accept rotational shift schedules. Responsibilities Support customers to place online orders with the client.Provide timely support to customers through available communication channels (inbound phone calls and email).Processing payments and confidential...

Job description Responsibility: The CSS represents the client and is the face of the brand to the outside world. Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels.Overview of CSS Role: CSS represents the brand, the...

Freshers welcomeMUST - Fluent Speaking English ( C1 or B2 Level )Working Hours - Rotational night shiftsAssistant Sales Advisor (English & Malay) (C1 / B2 Level in English Language)Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level)Experience in the sales or customer service industry is an added advantage.Working Hours: 9...

About Our ClientThe company operates in the Optical Goods Stores industry, they produce and sell optical goods like ophthalmic frames, lenses, and sunglass lenses.Responsibilities: Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time Always maintaining a positive,...

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

Job Description: Support customers to place online orders with the client. Provide timely support to customers through available communication channels (inbound & outbound phone calls). Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times....

Providing professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. Maintain high situational awareness and work closely with...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- products Inbound & Outbound CallsLiaise with Business Unit on status of service request 2. Filter calls that do not need engineer on site and perform FCR 3. Dispatch...

Job Description: Support customers to place online orders with the client Process payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty Identify and escalate...

The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients.Education background:...

Role:Customer Service Executive -ChatTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Customer Service- Job Details Company: Top BPO in Malaysia Title : Customer Support Specialist (MOS) Bahasa Indonesian + English Speaking Location: Livingston, George Town, Penang...

EKG Group is one of the world's largest face-to-face advertising & marketing companies; specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from a different range of industries. Starting in 2001, we have expanded massively due to the demands from our clients to increase their customer base...

Work experience: Minimum of 6 months work experience in customer support in any industry. Fresh graduates are welcome with degrees in the following disciplines: English withCommunication, English for Professionals, Mass Communication, or any related field Call centre experience is not a 'must' but would be a distinct advantageRequired Interpersonal Skills:...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support Job Title: Customer Service Representative (Mandarin...

Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherKey Skills: Customer Service Start Date : 21st Aug 2023Job HighlightsWorking Abroad in a Multi-Cultural & International CompanyYoung, energetic, and supportive teamAttractive Salary and IncentivesCompany: Teleperformance MalaysiaTP Code:...

Responsibilities Support customers to place online orders with the client. Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times. Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty. Identify and...

Handle inbound call for inquiries _(Website Shopping Channel )._ Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Will need to add additional adhoc assignment when assigned by the company or management team. Starting from contract, will be extend or convert based on performance and...