Team Leader

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia NexRoar Services Sdn Bhd Full time

About Our Company:


NexRoar Services is a customized software development recruitment company that offers end-to-end, scalable-technology solutions that allow companies to meet short-term needs while supporting future growth.


Client Details:

The client employs over 2,700 skilled individuals consisting of a cross-section of industry experts and technology professionals.

Client delivers optimized solutions across the Collection and Recovery lifecycle, empowering organizations to manage their end-to-end collections operation more effectively and compliantly.

The position will be based in Kuala Lumpur, Malaysia. We shall offer Hybrid model of working.

About the role:

  • Engage and manage the key stake holders to analyze Business requirements and Use Cases to transform these into Business design, Functional specifications, workflow design and configurations
  • Serve as the single point of contact between the customer and the Dev/QA team
  • End to end leading of projects
  • Work with Project Manager & Technical lead to plan and deliver projects from requirements till GoLive
  • Be responsible to successfully deliver projects with accountability and ownership
  • Exhibit Leadership qualities by being proactive and taking ownership of the deliverables and team /client engagements
  • Follow project milestones and ensure delivery of deliverables on time
  • Getting the broader picture of the project and contributing accordingly. This includes understanding the technical & architectural aspects of project implementations
  • Thought process to build reusable artefacts and to make use of them to reduce development / testing / deployment / maintenance efforts
  • Ability to work with multiple customers at the same time
  • Lead client workshops (face to face or over the phone) for consulting, drive solutioning and issue resolution with client
  • Follow up and escalate gaps, issues and enhancements identified throughout the project and drive them to closure
  • Display high level of knowledge and consistent service in all interactions with client
  • Work independently or in a team to configure business workflows to create software solutions using company software.
  • Support client activities throughout the implementation of project life cycle including testing phases
  • Support & review test strategy / planning of the end to end solution
  • Lead weekly status meetings with the customer
  • Create implementation documentation and provide implementation related assistance with other team members as needed
  • Mentor junior members on team and be responsible for their deliverables
  • Engage in Pre-Sales demonstrations, providing solutions and providing estimates
  • Identify opportunities to optimize solutions and reduce efforts for delivery
In addition to these skills, the individual needs to be skilled in SQL and knowledge acquisition. A Functional consultant interacts with clients (both business and technical personnel) on a constant

basis.

Hence, it is necessary that a Functional Consultant have extremely good communication skills, should be able to listen carefully to clients and facilitate information gathering sessions.


  • Overall 58 + years of IT industry experience
  • Undergraduate / Graduate in Computer Science or Computer Applications such as B. Sc. / B.C.A. / B. Tech. / B. E. / M. Sc. / M. Tech. / M. E. / M.C.A.
  • Strong industry experience including business analysis, writing functional specifications, and designing workflows
  • Min. 5 years' experience in Banking and Financial domain
  • Min 4 years' experience in a Project Management role is preferred.
  • Min. 3 years' experience in Collections & Recovery domain i.e. experience in debt management software implementation would be an advantage.
  • Min. 3 years' experience in customer facing role.
  • Min. 3 years' experience in conducting requirements gathering workshops.
  • Strong knowledge on RDBMS concepts. Knowledge of AWS services like PostgreSQL, Aurora would be added advantage
  • Technical mindset to understand and adapt to overall technical architecture
  • Handson experience in running Software Development LifeCycle (SDLC) projects
  • Process knowledge e.g. managing and tracking requirements, design, etc.
  • Ability to perform data research and root cause analysis on data issues/discrepancies
  • Good communication skills including verbal and writing skills
  • Good mentorship skills

What you'll get in return:

  • Attractive salary package with benefits
  • Opportunity to work with a great team and organization

Salary:
From RM8,000.00 per month

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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