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Fraud Analyst
2 weeks ago
allow pipwave to act in real-time with high caliber decision made with the use
of manual and automated tools to protect our business, merchants, and buyer
from any fraud-related losses.
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Responsibilities_
- Review Merchants online payment transactions
- Review Merchant's customer document ID and marketplace seller document ID
- Identify suspicious trends and patterns of merchants' online payment transactions.
- Analyzes suspicious activity on Merchant's customer accounts and researches past history for customer activity
- Work with manual and automated tools for deep insights and understanding of large amounts of historical data to help automate and optimize key processes
- Work closely with internal functions including Disputes, Salvaging, Customer Service, and Compliance
- Actively participate in defining processes, guidelines, and tools that help us reduce fraud now and in future.
- Compiling, analyzing, and interpreting data that guide applicable insights to make tactical decisions and/or recommendations to business
- Develop and implement automated fraud detection and realtime decision strategies
- Review current fraud prevention processes to identify process and system improvements
- Effectively
- Act as a trainer and consultant for our internal and external stakeholders
- Maintains accurate and complete documentation of all information necessary for the investigation
- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, and similar other risks
Requirements_
- You should be passionate about your job and enjoy a fast paced working environment and able to work on a 2 7 shift pattern
- You have an investigative mind and outstanding analytical ability
- Strong analytical thinking abilities and a problem solving mindset
- Experience of decision systems, including rule/strategy implementation and testing is preferred
- Strong communication and data presentation skills
- At Dynamic Podium we embrace change, you should dare to challenge the existing process flow and be persistent.
- Motivation to achieve results in a fastpaced environment, manage multiple tasks simultaneously and prioritize work efforts and quickly given a short and longterm answer to solve a problem
- Stay current and alert with the latest fraudulent activities and trends
- You are always looking for ways to improve yourself and the team
Pay:
RM3, RM4,300.00 per month
Job Types:
Full-time, Permanent
Pay:
RM3, RM4,300.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
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