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Customer Service Mandarin-speaker Up to Rm4k
3 months ago
Description:
- Attain new customer queries
- Walk in or from social media.
- Guiding clients to complete brain assessment (EEG).
- Guiding clients to complete Neurofeedback Training.
- Correspondence and followup on new brain training customers on scheduling their training time and payment collection.
- Issue receipt for the payment received using the software system and followup on outstanding payment and report to Centre Manager.
- Scheduling and arrangement of existing clients' brain training timetable.
- Prepare documentation or coordinating and correspondence for brain test report, training account creation with HQ.
- Communicate or attain with parents' queries about their child's brain training condition and progress.
- Ad-Hoc task or project given by Centre Manager.
Benefits:
- Fresh Graduate is welcome to apply
- Year-End Bonus
- KPI Incentive
Job Types:
Full-time, Fresh graduate
Pay:
RM2, RM4,000.00 per month
Benefits:
- Additional leave
- Maternity leave
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
- Psychologyrelated: 1 year (preferred)
Language:
- Mandarin (required)