Destination Operations Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Brandt Business Services Sdn Bhd Full time
Meet with clients to determine travel needs, budgets, and preferences.

  • Advises clients regarding destinations, cultures, customs, weather, and activities.
  • Coordinates transportation, accommodations, insurance, tours, and activities.
  • Handles travel issues, conflicts, complaints, cancellations, and refunds.
  • Builds and maintains relationships with travel and tour vendors.
  • Conducts research on destinations and industry trends.
  • Plan, organize and control all aspects of the travel events activities to meet
  • Company's customer service quality standards.
  • Ability to independently source out tariffs from hotel, costing for coach/restaurants and other venues and locations.
  • Responsible for all budgetary costs, and preparation of the travel event.
  • Responsible for developing, projecting & maintaining a market favorable image of the company and productservice solutions.
  • Responsible for the preparation of proposals, tenders, and quotations to potential clients.
  • Responsible for the management of the entire travel event project.
  • Oversee subordinates in the team, teach and guide them in the destination operation coordination work.

Job requirements:

  • Diploma/Degree in related fields, such as Hotel Management, Travel Management or Event Management/ Marketing.
  • Good experience in marketing, travel agency inbound knowledge or equivalent (MICE, Leisure & FIT).
  • Able to communicate in Mandarin as most clients are from the Mandarin market.
  • Able to manage a team.

Salary:
RM5, RM8,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • This job requires knowledge/experience with M.I.C.E. industry. Do you have experience in M.I.C.E. industry?

Experience:

- travel/tourism industry: 5 years (preferred)

Language:

  • Mandarin (required)


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    _Step Into the World of Travel as a Destination Operation Executive_Our client, a premier provider of Corporate MICE travel services, seeks a detail-oriented and proactive Destination Operation Executive to enhance their client experiences in Kuala Lumpur. Dive into the heart of global cultures, destinations, and events management with a role that bridges...

  • Product Destination

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mayflower Group Full time

    Mayflower is the leading total travel service specialist in Malaysia, catering to both individuals and corporate bodies with its diversified range of services. With an extensive sales network globally serving 57 countries, supported by over 300 foreign and 500 local partners working closely with our dedicated sales teamTo support the Product Destination...

  • Destination Planning

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Klook Full time

    Kuala LumpurFull TimeAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated...

  • Events Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Destination Asia Destination Management Sdn Bhd Full time

    To support the Meetings and Incentives account manager on the client requirements and responsible for site research, selection, negotiations, budgeting, program organization and onsite management of movements.Duties and Responsibilities: Able to manage a variety of Meetings, Incentive Groups and Events. Ensure professional delivery of services that excite...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex queries....


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer's...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Responsibilities: Collaborate with crossfunctional teams to gather campaign assets, both online and offline, and ensure timely delivery. Communicate with internal and external groups to ensure marketing materials comply with regulations. Identify issues, risks, and benefits of website content and functionality updates, and outline business impacts. Provide...

  • HR Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Human Resources Management: Establish effective communication and collaboration with HQ HR ensures that all the HR practices at local level align with the broader organizational strategies and goals. By relaying important information, feedback, and local insights to HQ, the HR Manager should adapt HQ strategies to fit the local context, ensuring that...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    What A Day Looks Like:***: - Daily Funding reviews and processing.***: - Daily data reconciliation and generation of reports.***: - Statistics collation and analysis.***: - Identify, analyse, and report abnormal funding situations or issues.***: - Risk Analysis from a Funding Standpoint.***: - Case processing.***: Requirements: Bachelor's degree in Business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA SOUTH EAST ASIA PTE LTD Full time

    We are looking for the most talented Brand Marketing Operations Manager within the ZALORA Advertising Platform (ZAP) team to build and grow our high-performance marketing solutions business.Reporting to the Head of Marketing Solutions and Partnerships, this role is responsible for leading a team of three and actively planning and managing exciting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia APPLE VACATIONS SDN. BHD. Full time

    Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.APPLE VACATIONS SDN BHD was founded in 1996 as an inbound, outbound and local travel agency. The company's success is attributed to the fiery passion of its two...

  • Sales Operations

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia TC Management Services Corporation Sdn Bhd Full time

    To support the Destination Management and team members in developing new products for various markets To service the B2B demand of international and domestic markets based on existing and new products To manage and build rapport with suppliers of both inbound and outbound products To support in costing, coordinating and organizing the needs of B2B requests...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recruit Express Full time

    Provide chauffeur service to the assigned JTA from one destination to another destination for company's business related matters and perform other errands work to assist the day-to day operation of the company whenever necessary. Chauffeur assigned superior from and to identified destinations safely and timely. Adhere to all company's rules and regulations...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Full time

    Kuala LumpurFull TimeAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated...

  • Support Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia CHINA UNICOM OPERATIONS (MALAYSIA) SDN. BHD. Full time

    Work closely with the sales team and provide pre-sales support and technical solution to customers - Responsible to understand customer requirements, environment and challenges, able to provide tailor-made solution and implementation to clients - Involve in the whole process of pre-sales cycle - customer meeting, user requirement study, solution design,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

    THE OPPORTUNITYOur partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Travel Operations Coordinator The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding.As Travel...


  • Kuala Lumpur, Kuala Lumpur, Malaysia J&T International Logistics (Malaysia) Sdn. Bhd. Full time

    Responsibilities: To input/ update data in the computer systems Coordinate with customer/vendor for shipment arrangement. Handle for haulage/transport arrangement. Update shipment status & required information to customer. Preparing document (Bill of Lading/HAWB / invoice, etc) Provide quality assurance of imported data, analysis data. Perform data Delivery...

  • Office Administrator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Responsibilities: Facilities Management: Ensure optimal maintenance of office facilities by promptly addressing issues and coordinating with external service providers. Office Renovations: Oversee the review of contracts and manage office fitouts to create a comfortable and productive working environment. Budget Management: Support in overseeing the budget...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    As a regional team leader, you will lead and inspire a team of talented recruiters, fostering a collaborative and high-performance culture. You will also work closely with the global team leader and internal stakeholders across the organization to understand hiring needs, develop recruitment strategies, and implement best practices.ResponsibilityTalent...