Area Manager

2 weeks ago


Miri, Sarawak, Malaysia YHY Intelligent Group Sdn Bhd Full time

Operation Management planning and audit:

  • Audit and monitor all Outlet's within _Sarawak Region_ performance overall involving daytoday operation, staff job performance and quality assurance in order to implement corrective actions as necessary to improve efficiency and profitability.
  • Work closely with the Human Resource Manager in the planning of manpower, shift schedule, performance management and all matters related to Human Resource.
  • Work closely with the Sales and Marketing Executive and or Outlet Manager in the planning of Sales strategies.
  • Plan and implement strategies to optimize operational efficiency and costeffectiveness.
  • Prepare adhoc audit report timely to the Top Management.
  • Prepare Monthly report and present it to Top Management.

2.

Financial Management:


  • Develop and manage operating budgets for each Outlet within _Sarawak Region_ ensuring adherence to budget and sales targets by tracking expenses and revenues to ensure profitability.
  • Analyse quarterly sales achievement, understand Profit & Loss reports and to identify areas for improving sales and reduce cost.

3.

Team Leadership:


  • Recruit, train and mentor all Outlet Managers/ Outlet incharge person as well as all Outlet staff within _Sarawak Region_.
  • Manage leave approval for Outlet Managers/ Outlet incharge person and Outlet staff within _Sarawak Region_.
  • Manage sufficient manpower per shift on a daily basis in all Outlet within _Sarawak Region_.
  • Provide ongoing guidance and support to ensure consistent delivery of high quality of service.
  • Foster a positive and inclusive work environment that promotes teamwork, innovation and employee engagement.

1. Customer Service**:

  • Monitor customer feedback and satisfaction levels across all Outlets within _Sarawak Region_.
  • Implement strategies to enhance the customer experience and address any issues or concerns in a timely manner.
  • Build and maintain strong relationships with customers, suppliers and other stakeholders.

2. Quality Assurance**:

  • Establish and enforce quality standards for Karaoke equipment, facilities and services.
  • Conduct regular audit inspections to ensure compliance with Operation Manual Book and health and safety regulations.
  • Implement and review improvement initiatives to enhance the overall quality and efficiency of operations.

3. Business Development**:

  • Identify new business opportunities and areas to open new Outlets within _Sarawak Region _according to the timeline set by Management_._

4. Succession Planning**:

Pay:
RM5, RM6,000.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Night shift

Supplemental pay types:

  • Performance bonus
Application Deadline: 04/30/2024

Expected Start Date: 04/17/2024
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