Business Development Admin Executive

2 weeks ago

Johor Bahru, Johor, Malaysia Ditrolic Energy Full time

Duties and responsibilities:

  • Managing the overall administrative functions of presales and postsales across local and regional portfolio.
  • Process orders generated by business development or commercial representatives
  • Contact customers to resolve any queries or obtain any information that is missing. Solve little problems before they become bigger disappointments for customers.
  • Record details of the order in the process system, including billing and payment collection. Work closely work PD &O and project team to make sure the project is on track and properly recorded.
  • Forward the order to the related department such as project delivery & operation team, project team, procurement team, authority team, account and finance team and O & M team, follow up for confirmation of project handover and keeping a good record of the project till full closure following ISO process.
  • To check and verify accuracy of contract details and update records with any changes, following to make sure the related department will be informed for such changes.
  • Before they release the order to project, they might have to check the customer's payment or credit status or obtain authorization from the Head of BD.
  • Main administrators for CRMsales force to update the records with details of orders and invoices and provide useful data for sales reports and for planning future sales pricing and / or marketing campaigns.
  • Create weekly/monthly and yearly reports for management and department review.
  • Maintain updated record keeping, shared library and record of sales and compare them with targets to help Head of Sales and representatives monitor the team's progress.
  • Sales administrators provide support for sales representatives when they are away from the office.
  • They might also pass any technical queries from sales representatives or customers to the appropriate departments.
  • Other office general affair.
  • To work closely with Head of BD to ensure maximum performance
  • Perform all other duties, activities and responsibilities that may assigned by superior whenever necessary from time to time

Requirements:

  • Degree/Diploma
  • At Least 3 years of working experiences in related field
  • Preferably Senior Executive specialized in Clerical/ Administrative Support or equivalent.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and knowledge of system management i.e CRM and ERP
  • Independent, selfmotivated, committed, ability to interact and a team player
  • Flexible, selfstarted
  • Strong organizational skills with the ability to multitask
  • Excellent written and verbal communication skills
  • Required language (s): English, Bahasa Malaysia
  • Motivated by career advancement and making a difference

Benefits for Full-Time Positions:

  • Competitive compensation with attractive incentive
  • Continuous training provided
  • Full benefits package including allowances, annual health, vision, dental allowance
  • Career path opportunities for top performers
  • Performance bonus on a yearly appraisal basis

Salary:
RM3, RM3,500.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Free parking
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

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