IT Technical Support

2 weeks ago

Putra Heights, Selangor, Malaysia Karisma System (M) Sdn Bhd Full time

Roles & Responsibilities:

  • Installing and configuring computer hardware, software, systems, and networks
  • Providing technical support across the company
  • Repairing and replacing equipment as necessary
  • Install, maintain, and repair CCTV, Alarm System, Door Access, IP Networking, Barrier Gate & related equipment in indoor and outdoor environments.
  • To carry out cabling and installation works with efficiency, accuracy and safety at all times.
  • Troubleshoot and diagnose issues with technical equipment promptly and efficiently.
  • Operate a variety of hand tools and mechanical equipment.
  • Provide excellent customer service, including communicating effectively with clients about the status of their service.
  • Ensure compliance with company policies and safety standards, including wearing appropriate personal protective equipment.
  • Document technical procedures and maintenance logs accurately.
  • Collaborate with other team members and departments to improve service quality.
  • Ensure there is no rework job for the task handled by the team.
  • Support and undertake adhoc projects as requested by the company.

Requirements:

  • Knowledge and experience in repairing computer hardware and installation of operating systems, drivers and software
  • Knowledge of security system installation (alarm, door access & CCTV) including CAT6 and Coax wiring & cabling is advantageous
  • Willing to learn, hardworking, responsible, and able to complete a task within the timeline given.
  • Strong interpersonal and communication skills
  • Able to operate Windows based laptop and perform basic troubleshooting such as PING test as well as web based equipment setup
  • Strong team player with a positive working attitude and Able to work in groups.
  • Proficient in written communication both in Bahasa Malaysia and English.
  • Applicants should be Malaysia Citizens ONLY
- onsite installation work (indoor installation 80% ; outdoor installation 20%)

  • Must have valid class D license and ability to operate motor vehicle (class B2 with own vehicle is an advantage)

Job Types:
Full-time, Permanent

Pay:
RM1, RM2,800.00 per month

Benefits:

  • Company car
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • Do you have computer hardware and software repair experiences?
  • How many years working experience?
  • What is your SPM result (attach when applying)?

Experience:

  • CAT6

CABLING:
2 years (required)

License/Certification:

  • D license and ability to operate motor vehicle (required)

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