Technical Support Assistant

2 weeks ago


Bayan Lepas, Malaysia Fair Work (M) Sdn. Bhd. Full time

Job Highlights:

  • Fast growing company with positive working environment
  • 13 months' salary package

Your New Role:

  • End User Service. PC/notebook Tech support.
  • Front line deployment and troubleshooting.
  • Network service support and maintenance.

Your Responsibilities:

  • Provide Clients services to end users (including PC, Printers, Software)
  • Helping out on deployment, PC Global Image refresh/testing.
  • Assist on end user PC hardware upgrade/refresh/troubleshooting.
  • Assist and support the Local Area Network for the organization.
  • Assist in backup/recovery on mission critical systems running on a 24x7 environment.
  • Assist on PZ3 Network upgrade

Preferred Skills & Knowledge:

Qualification :
Minimum a Diploma in IT or Bachelor's degree in Computer Science with at 1 year related working experience in the IT Network Infrastructure and Client Services

Skill needed as below:

  • Must have basic IT hardware knowledge. Well known of notebook/pc parts and functionality.
  • Good to have basic Cisco networking fundamentals and connectivity.
  • Must have Familiar with Microsoft products and OS platform (Windows legacy to latest will be a bonus).
  • Good motivation, sharing of skill/knowledge and active person.
  • Good to be able to work on weekend for critical network cutover.

Job Type:
Contract

Salary:
RM3, RM4,000.00 per month

Schedule:

  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (preferred)

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