Technical Support Assistant

6 months ago


Bayan Lepas, Malaysia Fair Work (M) Sdn. Bhd. Full time

**Job Highlights**:

- Fast growing company with positive working environment
- 13 months’ salary package

**Your New Role**:

- End User Service. PC/notebook Tech support.
- Front line deployment and troubleshooting.
- Network service support and maintenance.

**Your Responsibilities**:

- Provide Clients services to end users (including PC, Printers, Software)
- Helping out on deployment, PC Global Image refresh/testing.
- Assist on end user PC hardware upgrade/refresh/troubleshooting.
- Assist and support the Local Area Network for the organization.
- Assist in backup/recovery on mission critical systems running on a 24x7 environment.
- Assist on PZ3 Network upgrade

**Preferred Skills & Knowledge**:
Qualification : Minimum a Diploma in IT or Bachelor's degree in Computer Science with at 1 year related working experience in the IT Network Infrastructure and Client Services

**Skill needed as below**:

- Must have basic IT hardware knowledge. Well known of notebook/pc parts and functionality.
- Good to have basic Cisco networking fundamentals and connectivity.
- Must have Familiar with Microsoft products and OS platform (Windows - legacy to latest will be a bonus).
- Good motivation, sharing of skill/knowledge and active person.
- Good to be able to work on weekend for critical network cut-over.

**Job Type**: Contract

**Salary**: RM3,000.00 - RM4,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)


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