Field Technical Support

**SCOPE OF WORK** Provide IT technical support services to Customer’s end users to resolve IT issues that might occur from its PC desktop, Notebook, Corporate Mobile devices (for example iPhone), printing devices, other peripherals or devices used by Customer’s end users at work, as (“Clients”). a) Movement, Additions and Changes and Delete...

Computer Technical Support -Able to communicate in Mandarin. Provision of management services and investment holding. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

Job SummaryHunters International Sdn Bhd is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our clients in the Greater China region.Key ResponsibilitiesTechnical Support: Provide in-depth technical support to clients via...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

Shift work: 12 hours shift Shift type**:Morning Shift** **Job Summary**: **Essential Duties and Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic...

**Key Responsibilities** **Creates and routes technical issues for all customers** - Validates customer entitlements and approves exceptions for unentitled customers. - Dispatch out-of-TSR scope technical issues to the appropriate support group. **Resolves technical issues for customers across all account tiers** - Resolves customers’ single incidents...

Overview: Qualifications: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass...

**Company Overview**: **A**t Motorola Solutions, we’re guided by a shared purpose - helping people be their best in the moments that matter - and we’re living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer - safer communities, safer schools,...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

About iPasslabsiPasslabs is a professional services company specializing in delivering high-quality services focused on High Speed Serial Data Validation and Signal Integrity simulation.Job DescriptionWe are seeking a highly skilled and experienced Application Engineer to join our team in Bayan Lepas, Penang. As an Application Engineer, you will be...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis. - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis. - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

**Responsibilities**: Directs the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with...

**Job Summary**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments. - Identifies...

Shift work: 9 hour shift (5 days work week) Shift type**:Permanent Night shift** **Job Summary**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a...

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products, warranty support, services - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms - Diagnose and resolve technical hardware and software issues - Research required information using available...

Shift work: 12 hours shift Shift type**:Morning Shift** **Job Summary**: **Essential Duties and Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic...

**Job Summary**: As a Technical Sales at FILPAL (M) SDN BHD, you will play a key role in driving sales and revenue growth by combining technical expertise with effective sales strategies. You will be responsible for understanding the technical aspects of the company's products or services and effectively communicating their value to customers, leads and...

Perform on-time updates on Calibration related on Salesforce and CATS System data entry and periodic updates on Client’s software system Assist internal, external and customer audit. Equipment management and preparation of monthly calibration reports Verify and analyze units before send to third party. Data collection of vendor metrics. Analyzing and...