Field Technical Support

**SCOPE OF WORK** Provide IT technical support services to Customer’s end users to resolve IT issues that might occur from its PC desktop, Notebook, Corporate Mobile devices (for example iPhone), printing devices, other peripherals or devices used by Customer’s end users at work, as (“Clients”). a) Movement, Additions and Changes and Delete...

Job DescriptionAt Career Wise, we are seeking a highly skilled Senior Technical Field Specialist to join our team.The ideal candidate will have a strong background in electronics or engineering technology and possess excellent problem-solving skills in Mandarin and English. Responsibilities include:Coordinating customer support logistics and site preparation...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

Shift work: 12 hours shift Shift type**:Morning Shift** **Job Summary**: **Essential Duties and Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic...

**Key Responsibilities** **Creates and routes technical issues for all customers** - Validates customer entitlements and approves exceptions for unentitled customers. - Dispatch out-of-TSR scope technical issues to the appropriate support group. **Resolves technical issues for customers across all account tiers** - Resolves customers’ single incidents...

**Job Overview:**Versatile Creation Sdn Bhd is seeking a highly skilled Technical Systems Support Specialist to join our team. As a key member of our IT department, you will be responsible for the installation, operation, and maintenance of computer systems and other technologies.**About the Role:**This is a dynamic and challenging position that requires...

Overview: Qualifications: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

**Company Overview**: **A**t Motorola Solutions, we’re guided by a shared purpose - helping people be their best in the moments that matter - and we’re living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer - safer communities, safer schools,...

Job SummaryCareer Wise is seeking a skilled Field Engineer to join our team. As a Field Engineer, you will be responsible for planning and executing customer installations, ensuring timely completion and customer satisfaction.Key ResponsibilitiesInstallation CoordinationCoordinate customer support logistics and site preparation to ensure smooth...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis. - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

At Versatile Creation Sdn Bhd, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for managing and resolving technical issues on equipment and processes, providing on-site field service support to customers, and conducting maintenance and operational training for...

About Versatile Creation Sdn BhdVersatile Creation Sdn Bhd is a leading company in the industry, offering innovative solutions and services to our clients.Job Title: Technical Service SpecialistSalary: RM120,000 - RM180,000 per annumThis role is responsible for providing technical support and maintenance services to our customers.Key...

**Responsibilities**: Directs the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with...

Job OverviewVersatile Creation Sdn Bhd is seeking a skilled Technical Solutions Expert to join our team.Estimated Salary: RM120,000 - RM180,000 per annumKey Responsibilities:Resolve technical issues on equipment and processes.Provide on-site field service support to customers.Perform installations and buy-offs.Conduct maintenance and operational training for...

Shift work: 9 hour shift (5 days work week) Shift type**:Permanent Night shift** **Job Summary**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a...

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products, warranty support, services - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms - Diagnose and resolve technical hardware and software issues - Research required information using available...

Job OverviewWe are seeking a highly skilled Technical Service Specialist to join our team at Versatile Creation Sdn Bhd.Estimated Salary: RM 6,500 - RM 8,500 per monthThis is a competitive salary range based on the market and the level of experience required for the role.Key ResponsibilitiesResolve technical issues on equipment and processes to ensure...

Shift work: 12 hours shift Shift type**:Morning Shift** **Job Summary**: **Essential Duties and Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Fully documents customer interactions in real-time. - Solves problems within defined quality standards using a basic...

**Job Summary**: As a Technical Sales at FILPAL (M) SDN BHD, you will play a key role in driving sales and revenue growth by combining technical expertise with effective sales strategies. You will be responsible for understanding the technical aspects of the company's products or services and effectively communicating their value to customers, leads and...