Director of Sales

7 days ago

Putrajaya, Malaysia Marriott International, Inc Full time

Job Number

Job Category Sales & Marketing

Location Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya, Malaysia, Malaysia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY


Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region.

Leads and manages all day-to-day activities related to the sales functions for properties within region with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Achieves personal booking goals and makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE

Education and Experience

  • 2year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR

  • 4year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Developing & Executing Sales Strategies

  • Works with sales leaders from properties within region to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
  • Develops, implements and sustains aggressive solicitation program focused on increasing business.
  • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
  • Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

  • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
  • Recommends booking goals for sales team members for properties within region.

Managing Sales Activities

  • Monitors all day to day activities of direct reports.
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

  • Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property.
  • Assists Revenue Management with completing accurate six period projections.
  • Reviews sales and catering guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service

  • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
  • Ensures that a customer recognition program is in effect throughout Sales.
  • Executes and supports the company's customer service standards.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
  • Gains understanding of each property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

  • Develops and manages relationships with key stakeholders, both internal and external.
  • Works collaboratively with on and offproperty sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
  • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
  • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.
**Managing and Conducting Human Resource Activitie

  • Associate Director, Program Management

    3 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Associate Director, Program Management **Job Summary** Manages the development and start-up of one or more products and coordinates the marketing and support efforts for the product or group. Typically manages 2 or more specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees. -...

  • Commercial Director

    4 days ago

    Putrajaya, Malaysia Hilton Full time

    Commercial Director With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Commercial Director

    4 days ago

    Putrajaya, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Associate Director, Grm Operational Risk, Advisory

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Associate Director, GRM Operational Risk, Advisory & Oversight **Job Summary** - The GRM Operational Risk Advisory & Oversight team is responsible for providing independent and objective oversight of operational risk management for all RBC businesses in the AsiaPac Region. This includes the activities of the WMA; I&TS; P&CB and CM business Segments that...

  • Associate Director, Grm Operational Risk, Advisory

    7 days ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Associate Director, GRM Operational Risk, Advisory & OversightJob Summary The GRM Operational Risk Advisory & Oversight team is responsible for providing independent and objective oversight of operational risk management for all RBC businesses in the AsiaPac Region. This includes the activities of the WMA; I&TS; P&CB and CM business Segments that have a...

  • Associate Director, GRM Operational Risk, Advisory

    3 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job Summary• The GRM Operational Risk Advisory & Oversight team is responsible for providing independent and objective oversight of operational risk management for all RBC businesses in the AsiaPac Region. This includes the activities of the WMA; I&TS; P&CB and CM business Segments that have a presence in APAC as well as the operation and activities...

  • Associate Director, GRM Operational Risk, Advisory

    1 month ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job Summary• The GRM Operational Risk Advisory & Oversight team is responsible for providing independent and objective oversight of operational risk management for all RBC businesses in the AsiaPac Region. This includes the activities of the WMA; I&TS; P&CB and CM business Segments that have a presence in APAC as well as the operation and activities...

  • Director of Sales

    7 days ago

    Putrajaya, Malaysia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Moxy Putrajaya, One Marriott Drive, Putrajaya, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementHOTEL DESCRIPTIONMoxy Putrajaya is located in vibrant IOI Resort City, Putrajaya and will be Malaysia's first ever Moxy Hotel. The 19-storey hotel will soon be the most...

  • Director of Sales

    2 months ago

    Putrajaya, Malaysia Marriott International, Inc Full time

    **Job Number** 23119754 **Job Category** Sales & Marketing **Location** Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the leader the segmented sales effort (e.g., group,...

  • Director of Sales

    3 weeks ago

    Putrajaya, Malaysia Marriott International, Inc Full time

    **Job Number** 24081801 **Job Category** Sales & Marketing **Location** Le Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities related to the sales function with a focus on...

  • Director of Sales

    3 weeks ago

    Putrajaya, Malaysia Marriott International, Inc Full time

    **Job Number** 24099765 **Job Category** Sales & Marketing **Location** Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities related to the...

  • Director of Sales

    1 week ago

    Putrajaya, Malaysia Marriott International, Inc Full time

    **Job Number** 24032353 **Job Category** Sales & Marketing **Location** Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities related to...

  • Director of Sales

    2 months ago

    Putrajaya, Malaysia Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Le Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that...

  • Director of Sales

    3 weeks ago

    Putrajaya, Malaysia Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Le Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that...

  • Regional Relationship Director, Central

    4 weeks ago

    Putrajaya, Malaysia Affin Bank Full time

    Regional Relationship Director, Central **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. **KEY RESPONSIBILITIES** 1. Products/Business Collaborations...

  • Assistant Sales Hotel Manager

    2 months ago

    Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

    Assistant Sales Hotel Manager - Implement sales action plan to selected market areas as outlined in the marketing plan and effective account management to optimize business opportunities and provides updates to the Director of Sales. - Conduct daily sales calls and arrange familiarization/site inspection to hotels by corporate clients. - Attends all...

  • Assistant Sales Hotel Manager

    18 hours ago

    Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

    Assistant Sales Hotel Manager - Implement sales action plan to selected market areas as outlined in the marketing plan and effective account management to optimize business opportunities and provides updates to the Director of Sales. - Conduct daily sales calls and arrange familiarization/site inspection to hotels by corporate clients. - Attends all...

  • Regional Relationship Director, Central

    7 days ago

    Putrajaya, Malaysia Affin Bank Full time

    Regional Relationship Director, CentralCreate your future with Affin You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too.KEY RESPONSIBILITIESProducts/Business Collaborations via Planning and...

  • Associate Director, Program Management

    3 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryManages the development and start-up of one or more products and coordinates the marketing and support efforts for the product or group. Typically manages 2 or more specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees.Job DescriptionManaging staffing, development, and...

  • Associate Director, Program Management

    7 days ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryManages the development and start-up of one or more products and coordinates the marketing and support efforts for the product or group. Typically manages 2 or more specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees.Job DescriptionManaging staffing, development, and...