Admin E-commerce
2 weeks ago
Daily work routine:
responsible for transferring any bills from other outlets in the system.
- Generating documentations and reports as required by management.
- Creating a new arrival code product in the system.
- Arrange all the new products for the studio shoot.
- Providing feedback on the efficiency of the customer service process.
- Maintaining a positive, empathetic, and professional attitude toward customers all the time.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. (WhatsApp, Tiktok etc.)
- Knowing company products inside and out so that able to answer questions.
- Packing customer's order. (Tiktok order)
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
Job Types:
Full-time, Permanent
Pay:
RM1, RM2,300.00 per month
Benefits:
- Flexible schedule
- Maternity leave
- Opportunities for promotion
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Yearly bonus
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- Administrative: 1 year (preferred)
Language:
- Malay (preferred)
- English (preferred)
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