Bpo, Ar Team Lead

2 weeks ago

Subang Jaya, Selangor, Malaysia Tec D Full time

Job Purpose:

Responsibilities:

  • Liaison with SAP IT on process Key Performance Indicators, operational efficiencies and compliance with company's policies, procedures, and regulations
  • Establish, improve, optimize and update company's SOP and ensure process advocacy
  • Define system process issues, measure current process performance, analyze root cause defects and develop targeted process improvement opportunities that will lead to cost and productivity improvement
  • Champion project management with timely and regular status reporting to management and project stakeholders, Best practice sharing & implementation
  • Proactively identify continuous improvement opportunities and work with management and team to achieve objectives
  • Ensure billings processing and issuance accurate customer invoices of team are completed and timely according to company guidelines/policy, Guide the team to analyse and resolve customer discrepancy with SO/PO teams, including root cause analysis and determination
  • Monitor KPIs & SLAs and ensure issues are addressed in an effective and timely manner
  • Supervise and develop all relevant activities within the AR scope and drive continuous improvement across all activities, Ensure compliance of processes, transactions and reports

Knowledge, Skills and Experience:

  • Total years of experience should be a minimum of 8 years in related Finance at least 2 years in management position
  • Degree or Diploma in Finance & Accounting/Commerce or equivalent with professional qualifications will be an added advantage e.g.
ACCA/CPA/MIA

  • Program Management skills leading clusters of individual projects in parallel through wide crossfunctional teams;
  • Good communication skill and able to communicate effectively in English.
  • Strong knowledge of accounting principles
  • Proficiency in Microsoft Excel, Outlook, and PowerPoint
  • Proactive and selfmotivated to resolve issues
  • Experience in a shared services environment preferred
  • Ability to work in diverse teams and with multiple stakeholders;

Working Conditions:

What's In It For You?
-
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
-
Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
-
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
-
Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
-
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
-
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.


At Tec D, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for

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