Process Expert OTC

1 week ago

Subang Jaya, Selangor, Malaysia HILTI Full time

What's the role?:


Process Expert - OTC entails providing support and ensuring smooth global operations while effectively overseeing and improving matters associated with order to cash.


Who is Hilti?:

If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With some 28,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.


In this newly established Shared Service Center (SSC), we provide all the Accounting related services to Hilti organizations located in the Asian Pacific Region.

We strive at providing standardized, high quality and value-adding services to the entities we service.

What does the role involve?:

**Leadership & Performance management

  • Skill to support defining, analyzing KPIs (key performance indicators) related to your area of responsibility
  • Able to maintain a sustainable knowledge management concept (incl. upto date documentation/learning contents on Fuse, Stages, GPMS & Enable Now) for the respective community
  • Skill to lead the assigned global community and steer the contributors to achieve assigned targets
  • Ensure adherence to global standards while keeping local requirements in mind
  • Act as business partner with the Finance teams (SSC Heads/SSC teams/ Heads of Finance/Accounting teams/C&C teams) and cross functional teams to establish best in class accounting/C&C processes in the Shared Service Center and/or entities

People development

  • Competence to educate, inspire and train SSC/C&C employees, Regional Process Experts (RPEs) & crossfunctional teams to drive process excellence & compliance

Project / Process management

  • Ability to lead finance projects & tool implementations in the assigned area Order to Cash (OTC), in collaboration with the Shared Service Centers (SSCs), regions/entities & xfunctions/IT
  • Able to identify, prioritize & implement E2E process improvements in your area of responsibility using CIP (continuous improvement) tools & best suited technologies
  • Able to coordinate and test ERP system and tool related changes and upgrades in your area of responsibility
  • Be a sparring partner for the SSC Heads & SSC/C&C employees by linking business decisions to the processes in your area of responsibility

Entrepreneurship

  • Consistently challenge the status quo, identify external trends (e.g. digitalization, Robotics) and act as change agent
  • Recognize and exploit process related opportunities


We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.


What do we offer?:


Show us what you're made of and we'll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets.

It's a great way to find the right match for your ambitions and achieve the exciting career you're after.
We have a very thorough people review process, unlike any we know of in any other business.

We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places.

It's how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction.

Additionally, we offer you a wide range of benefits.

What you need is:

  • A strong passion for people actively seeking to develop people
  • An inspiring and persuasive leadership
  • High cultural awareness with an adaptive leadership style
  • To be resultoriented, top performer who consistently meets and exceeds goals
  • A willingness and ability towards continuous learning
  • To have strong project management skills
  • To have strong attention to detail and excellent followthrough skills
  • To be highly organised, with the ability to handle multiple tasks simultaneously
  • To be analytical & conceptually savvy
  • The ability to communicate and present effectively to finance & crossfunctional team members
  • To work in collaboration with highly diverse teams
  • To have an early adopter mentality
  • An entrepreneurial mindset, with the drive to make a difference
  • To have a proactive mindset and handson approach
  • Willingness to travel
  • To be geographically flexible; ambition to pursue an international career

Profile / Qualifications

  • Bachelor or master's degree in business, Finance, IT or similar or equivalent finance qualification
  • At least 3 years of experience in a project management / operational excellence / Process Manager role within in a multinational Shared Service Center / organization
  • Team Leader experience is a plus
  • Evidence of acting as business partner through influenc

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