Manager, OTC

1 week ago

Subang Jaya, Selangor, Malaysia Sinergia Talents Sdn Bhd Full time
Job description

Purpose of the role:

The Finance Operations Manager supervises the OTC team, responsible for overdue debt management and legal recovery, managing and applying the appropriate group standards, policies and procedures to ensure that collection risks are measured and reported, and that debtor days and overdue targets are achieved. Responsible for the overall management and operations of the Order To Cash (OTC) function, ensuring quality delivery of services and in a timely manner while adhering to standards, policies and procedures of the company.


Job Description:

Account Receivable Billing and Receipting:

  • Ensuring quality in terms of accuracy and completeness on billing and receipting transactions processed.
  • Ensuring billing and receipting transactions are processed within agreed timelines in accordance with SLAs.
  • Oversee month end OTC process to ensure timely completion of closing and reporting.
  • Manage and monitor billing process, customer related receipts, providing accurate and timely management information and reconciliations as required.


Collection:

  • Lead collection of debt and follow up on debtor performance issues while working with relevant teams in resolving disputes and developing collection strategies.
  • Monitor and track customer overdue positions to manage risks.
  • Organise monthly review meetings with the Opco representatives to ensure appropriate action taken on overdue accounts.
  • Resolve customer queries or further escalate to the relevant parties.


Continuous Improvements:

  • Implement best practices and proactively identify, propose and implement continuous improvement opportunities in existing processes within the team


Leadership and People:

  • Perform people management responsibilities, which include planning & assigning tasks, and team performance appraisal, coaching & development


Others:

  • Assist in planning and managing transition activities with the Project Team
  • Assist in other functional areas when needed.


Qualifications:

  • A Bachelor's Degree in Finance, Accounting or related field, professional qualification (ACCA/CPA/MIA etc.) is preferred.
  • Minimum of 10 years of relevant experience.
  • Minimum of 5 years of supervisory experience.
  • Having shared service center experience is an added advantage.
  • Experience in project management is an added advantage


Role Specific Skills:

  • Fluent written and spoken English
  • Strong interpersonal and people management skills
  • Collaborative
  • Assertive
  • Problem solving
  • Leadership, People Management and Project Management skills would be an advantage
  • Proactive Time management, Business Acumen and Manage Customer Expectation
  • Attention to Detail & Ability to maintain high level of accuracy
  • Ability to handle high volume task and able to adapt complex work environment
  • Excel skills mandatory
  • Familiar with Office 365
  • Willing to travel overseas if required
  • Basic knowledge of fundamental accounting concepts, practices, and procedures
  • Good Communication Skill - Able to communicate effectively with OpCo and Clients.
  • Knowledge of SOX Compliance norms relating to the process

Job Type: Full-time

Experience:

  • OTC: 10 years (Preferred)
  • Supervisory: 5 years (Preferred)

  • Assistant OTC Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Hyppies Full time

    Are you ready to revolutionize financial processes for a powerhouse global conglomerate?We're on the lookout for a savvy Assistant Manager for our Order to Cash (OTC) team, who will be at the forefront of optimizing our financial operations while ensuring top-tier controllershipResponsibilities: Spearhead the optimization of monthend, yearend, and statutory...

  • Order to Cash OTC Analyst

    1 week ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 27 February 2024SalaryRM4200 - RM5600 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference271431_ - MNC with excellent global support and training: Excellent Remuneration Package & Career Progression:- Opportunity to work with multiple countryAbout our ClientOur Client is a Multi-National Company within...

  • Order to Cash OTC Ar Analyst

    1 week ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 24 April 2024SalaryRM4200 - RM6000 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference271431_ - MNC with excellent global support and training: Excellent Remuneration Package & Career Progression:- Opportunity to work with multiple countryAbout our ClientOur Client is a Multi-National Company within its...

  • Associate, OTC

    3 weeks ago

    Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    MAIN RESPONSIBILITIESLiaise with customers for prompt collection of due AR balances.Liaise with commercial team to resolve issues relating to collection, and on-hold orders.Knock collection again AR balance.Denied Party Screening of new customers and quarterly for all customers & banks.Review and approve new customer creation.Review and approve customer...

  • Associate, OTC

    2 months ago

    Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    MAIN RESPONSIBILITIESLiaise with customers for prompt collection of due AR balances.Liaise with commercial team to resolve issues relating to collection, and on-hold orders.Knock collection again AR balance.Denied Party Screening of new customers and quarterly for all customers & banks.Review and approve new customer creation.Review and approve customer...

  • Associate, OTC

    1 week ago

    Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    MAIN RESPONSIBILITIESDay to Day Activities: Liaise with customers for prompt collection of due AR balances Liaise with commercial team to resolve issues relating to collection, and onhold orders Knock collection again AR balance Denied Party Screening of new customers and quarterly for all customers & banks Review and approve new customer creation Review and...

  • OTC Associate

    1 week ago

    Subang Jaya, Selangor, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Your new roleDay to Day Activities: Liaise with customers for prompt collection of due AR balances Liaise with commercial team to resolve issues relating to collection, and onhold orders Knock collection again AR balance Denied Party Screening of new customers and quarterly for all customers & banks Review and approve new customer creation Review and approve...

  • Process Expert OTC

    1 week ago

    Subang Jaya, Selangor, Malaysia HILTI Full time

    What's the role?:Process Expert - OTC entails providing support and ensuring smooth global operations while effectively overseeing and improving matters associated with order to cash.Who is Hilti?:If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction...

  • Process Expert OTC

    1 week ago

    Subang Jaya, Selangor, Malaysia HILTI Full time

    WHAT'S THE ROLE?Process Expert - OTC entails providing support and ensuring smooth global operations while effectively overseeing and improving matters associated with order to cash.WHO IS HILTI?If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector....

  • Us Shift OTC Customer Service Specialist

    1 week ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 22 January 2024SalaryRM5000 - RM6800 per month + 13 Months Salary, Competitive MNC BenefitsLocationPetaling JayaJob type PermanentDisciplineSupply Chain & ProcurementReference270555_ - Flexible Working Environment:- Fast Career Progression:- Attractive Remuneration PackageA leading manufacturing multinational corporation. With a 30...

  • Us/ Normal Shift OTC Customer Service Specialist

    1 week ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 07 February 2024SalaryRM5000 - RM6800 per month + 13 Months Salary, Competitive MNC BenefitsLocationPetaling JayaJob type PermanentDisciplineSupply Chain & ProcurementReference270555_ - Flexible Working Environment:- Fast Career Progression:- Attractive Remuneration PackageA leading manufacturing multinational corporation. With a 30...

  • OTC - Ar Accounts Receivable Team Lead - Sap

    1 week ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 28 June 2023SalaryRM9500 - RM12000 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference266530_ About our Client Company with excellent global support and training Regional exposure to work with multiple country Accessible via public transportOur Client is a Multinational Company and a top leader in its...

  • Regional Assistant Manager, Accounts Receivables

    1 week ago

    Subang Jaya, Selangor, Malaysia Grab Full time

    Job Description:Life at GrabAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Get to know the...

  • Manager - Accounts Receivable - Credit Control

    1 week ago

    Subang Jaya, Selangor, Malaysia AICPA Full time

    About the Role:You will have accountability of global Accounts Receivable (AR) Credit Control (CC) function of the Association including both founding bodies AICPA and CIMA covering the geographical locations US, UK, Rest of Europe, APAC and Africa regions. You will report to Senior Manager - Order to Cash (OTC)You Will: Ensure debtor position reflects the...

  • Supply chain manager

    1 day ago

    Subang Jaya, Selangor, Malaysia Viatris Full time

    The ideal candidate is responsible for developing and implementing a supply strategy that delivers the lowest total cost, reduces inventory, and maximizes customer satisfaction through world class servicePurpose: Maintain high level of service through proper support of In-Market activities in different Markets such as demand planning review, Inventory...

  • Medical Sales Representative

    1 week ago

    Subang Jaya, Selangor, Malaysia Synercam (M) Sdn Bhd Full time

    Job Highlights Intensive training is provided. Position comes with great career development opportunities. This position comes with medical benefits. Job Description A Medical Sales Representative is responsible for advertising, marketing, and distributing our pharmaceutical products to relevant Healthcare Practitioners (HCP). They meet with doctors and...

  • Product Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Career Channel Sdn Bhd Full time

    RESPONSIBILITIES: Develop product strategies in line with the local market situation to ensure sustainable healthy brand growth. Achieve sales budget and product profit goals within the allocated marketing resources, including achievement of targeted market share. To conceptualize, develop, implement and monitor marketing plan and ensure good inventory...

  • Accounts Receivable Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 23 November 2023SalaryRM RM14500 per monthLocationPetaling JayaJob type PermanentDisciplineFinance & AccountingReference269604_ - MNC with excellent global support and training: Accessible via Public Transport:- Opportunity to work with multiple countryAbout our ClientOur Client is a Multi-National Company within its respective...

  • Account Management Coordinator

    1 week ago

    Subang Jaya, Selangor, Malaysia ZOM-IN Full time

    Job Purpose The position will be reporting to the Manager and shall be responsible for supporting OTC related activities. Key accountabilities include ensuring service delivery in accordance with SLAs/KPIs and accuracy of data management. Provides support to the team in line with Finance SSC strategy.Key Responsibilities / Day-to-Day Activities Provide...

  • Medical Brand Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    MAIN RESPONSIBILITIES Perform a range of activities to effectively market assigned products, such as overseeing product development and design localization, setting prices, launching new products, overseeing execution of consumer and trade campaigns (ATL and BTL), and monitoring sales and market share performance Well verse in CRM and Digital to monitor,...